Contact Chinese drama with English sub Customer Service

Why should I report an Issue with Chinese drama with English sub?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Molin Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If I search for a drama to watch it shows all episodes available but then when I try to play it... Then ultimately the list is empty...This app is amazing but I really want to watch Chinese dramas for a very long time and I couldn't find the perfect but this is the perfect that and especially because it does have English subtitles that does work.

2. That intro theme song has to be really good to want to listen to it that many times...and I have only found one drama where I like the intro song enough to want to listen to it more than once.The video is clear and stable.

3. Thank youI give this 4 stars cause some of the drama wasn't in here specially the new drama that was still on going but I like the view in here but I don't know if some of the old and new was still in this if you will like to search.. And it's not loading 👏👏So far so good.

4. While I've been happy w/ so many A dramas I've seen so far, the absence of eng subs during certain scenes in every episode I've watched so far of Duolou Continent is a great disappointment.

5. I don't mind listening to the intro of a series the first time, but most dramas are 20 to 40+ episodes.

6. Just not worth watching if such adverts are preventing/blocking us from watching the dramas and shows.

7. It's free & the movies & series are of a good quality & variety.

8. I loose a good chunk of dialogue from each episode because they suddenly disappear.

9. Pauses for no reason, sometimes the audio and subtitles are going, while the video isn't, lots of commercials, can't fast forward 15 sec.

10. However, the advert during start could not be cancel after 2 shows.

11. I like it & would love to understand all of it.My experience with this app is very bad recently, I'm unable to watch anything.

1. Fix Chinese drama with English sub Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chinese drama with English sub: Restarting the app will resolve most errors.
2. Update the Chinese drama with English sub App. Here is how:
   1. On Android goto PlayStore » Search for "Chinese drama with English sub" » Open Chinese drama with English sub » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chinese drama with English sub » click "UPDATE".
3. Clear Chinese drama with English sub app cache: Clearing cached data will force your app to retrieve the latest data directly from Chinese drama with English sub servers.
   1. On Android, goto Settings » Apps » Select "Chinese drama with English sub" » click Storage » click "Clear Cache".
4. Check Chinese drama with English sub app permissions. If any of these permissions required to use your device's features are disenabled, Chinese drama with English sub might not work.
5. Uninstall and reinstall Chinese drama with English sub. If nothing else has worked, completely uninstall Chinese drama with English sub then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chinese drama with English sub not working

2. Fix Chinese drama with English sub Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chinese drama with English sub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chinese drama with English sub not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chinese drama with English sub may not be able to connect to the Internet when running in the background.