Contact LEX 18 News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of LEX 18 News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This is awful! Until this is reworked, I'll just use the very navigable WKYT.This update is the worse you can't find anything and the closing and delays for schools isn't even on there anymore!!!!I added the app hoping to watch the weather and couldn't get nothing to pull up 😕.

2. If wasn't for that, would give 5 stars.The new version has too many ads, no local news section, NO SCHOOL CLOSINGS, and the weather takes forever to load.

3. It's all you have left.This last update has killed the reliability of this app, now whenever I click on a story the app crashes and shuts down.

4. Stop with the terrible updates and just leave it alone.I don't think the temperature that displays for my location in Lexington Kentucky is accurate at all.

5. in that amount of time I can get my news from WKYT.I have no idea who redesigned this site, but it needs to go back to see, it isn't there.

6. I'll try this app a little longer and if I don't see an improvement I'll switch to another app.Been a fan for over 50 years best broad casting station.

7. after their most recent update it takes this app about 1 minute to actually open.

8. I have to leave full screen to get it to go back to news.

9. Have tried restarting phone, clearing cache, reinstalling app, still does it.

10. So I deleted it.Love this app! Keeps me up to date with all thats going on.

11. I'm a life long viewer.have had frequent issues with this app.

1. Fix LEX 18 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LEX 18 News: Restarting the app will resolve most errors.
2. Update the LEX 18 News App. Here is how:
   1. On Android goto PlayStore » Search for "LEX 18 News" » Open LEX 18 News - Lexington, KY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LEX 18 News » click "UPDATE".
3. Clear LEX 18 News - Lexington, KY app cache: Clearing cached data will force your app to retrieve the latest data directly from LEX 18 News servers.
   1. On Android, goto Settings » Apps » Select "LEX 18 News - Lexington, KY" » click Storage » click "Clear Cache".
4. Check LEX 18 News app permissions. If any of these permissions required to use your device's features are disenabled, LEX 18 News might not work.
5. Uninstall and reinstall LEX 18 News. If nothing else has worked, completely uninstall LEX 18 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LEX 18 News not working

2. Fix LEX 18 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LEX 18 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LEX 18 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LEX 18 News may not be able to connect to the Internet when running in the background.