Published by Quincy Media, Inc.

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Why should I report an Issue with WAOW News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quincy Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

WAOW News Customer Insights

1. Home Page Breaking News headlines stayed the same for weeks and never changed- even critical national news updates found on other local stations didnt inluence them to update their home page.

2. Downloaded WSAW instead & am very satisfied now.Great app, as good as watching it on TV, when dish network had it's issues with you and not broadcasting you guy's your app was the only way to keep up on thingsThis is the reason why I trust News 9 WAOW.

3. Only news we watch!!!!!Very good news app, thanks for not having a ton of ads!Sorry, Im not able to watch this on regular tv cause my cable direcTV remote stop functioning completely.

4. News 9 WAOW is what gets me up to date on what I need to know about my day from Central Wisconsin ASAP.very informative.

5. Critical news updates had to be found by scrolling down through the news choices.

6. True facts are what I want to hear from the news team I cant get anywhere else.

7. This is clunky and doesn't always open stories.

8. **Update: Has gotten worse.

9. Stories do not load at all.

10. Uninstalled and reinstalled with no difference.

11. rarely give a 5, but this would really be a 4 and a half.Always up to date, and accurate.

Steps to Troubleshoot & Fix WAOW News Issues

1. Fix WAOW News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WAOW News: Restarting the app will resolve most errors.
  2. Update the WAOW News App. Here is how:
    1. On Android goto PlayStore » Search for "WAOW News" » Open WAOW News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WAOW News » click "UPDATE".
  3. Clear WAOW News app cache: Clearing cached data will force your app to retrieve the latest data directly from WAOW News servers.
    1. On Android, goto Settings » Apps » Select "WAOW News" » click Storage » click "Clear Cache".
  4. Check WAOW News app permissions. If any of these permissions required to use your device's features are disenabled, WAOW News might not work.
  5. Uninstall and reinstall WAOW News. If nothing else has worked, completely uninstall WAOW News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WAOW News not working


2. Fix WAOW News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WAOW News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WAOW News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WAOW News may not be able to connect to the Internet when running in the background.

Reported Issues