Contact KSBY News Customer Service

Why chat with our AI KSBY News Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of KSBY News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Why not try adding a community calendar section so we can see what's coming up, instead of seeing the after story and saying "shoot, that would've been fun to go to"Awful, it plays news unrelated to our local news repeatedly throughout the day.

2. Honest news reporting is hard to find.I appreciate that the stories are mostly local, short, and to the point.

3. This happend EVERY AD BREAK.Very dissapointed that I can only see the local news if I happen to be able to catch it at the exact time that it would be on local tv.I just got the KSBY app.

4. If it is going to repeat anything why can it be the local news that we expect to see on the KSBY local news app? And the ads repeat one after another.

5. We do most of our business in SLO County so having the KSBY app is a plus to know what is happening.Absolutely worthless! Tune in for the 5:00pm news at 5:15 and I'm stuck watching 10 mins of Orlando ads.

6. Horrible change and not easy to navigate.This is a very good local tv news app.

7. The story selection seems more limited and/or old, so you also cannot always find all of the most current news stories from that day.

8. Minimal irritating ads.Terrible. Used to be the best local news now if you get news it is old news.

9. It is my "go to" for local news.

10. I always liked KSBY for news and info and when we only had an antenna for TV, (we live in S.

11. We are stuck with news from Salinas and Monterey.

1. Fix KSBY News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KSBY News: Restarting the app will resolve most errors.
2. Update the KSBY News App. Here is how:
   1. On Android goto PlayStore » Search for "KSBY News" » Open KSBY News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KSBY News » click "UPDATE".
3. Clear KSBY News app cache: Clearing cached data will force your app to retrieve the latest data directly from KSBY News servers.
   1. On Android, goto Settings » Apps » Select "KSBY News" » click Storage » click "Clear Cache".
4. Check KSBY News app permissions. If any of these permissions required to use your device's features are disenabled, KSBY News might not work.
5. Uninstall and reinstall KSBY News. If nothing else has worked, completely uninstall KSBY News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KSBY News not working

2. Fix KSBY News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KSBY News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KSBY News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KSBY News may not be able to connect to the Internet when running in the background.