Contact KATC News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of KATC News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It is very easy to navigate, and the alert system keeps me informed of my area.Great news station to keep up with news around the state and world.

2. I'd look elsewhere for your local newsThis news app is great because i can just read the news on my phone i don't always get to watch the news on tvI love this app.

3. Recently I tried to open the app and it keeps timing out saying katc app failed? Tried uninstalling and reinstalling the app nothing works.

4. Please fix because it was not doing that before.Great for local news.

5. It goes days before the news headlines is updated.

6. KATC is great for covering us and all places in-between!Not good at all.

7. Tried uninstalling and reinstalling withe same result.

8. Can someone please help.I do like the app, however, if a new notification pops up and I click on it, it will not take me to the story.

9. Samsung S8.Every notification is pushed to my phone twice, at the same time.

10. Please fix this glitch.My app is giving me 2-4 alerts at the same time for the same story.

11. It takes me to the previous story I had opened.

1. Fix KATC News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KATC News: Restarting the app will resolve most errors.
2. Update the KATC News App. Here is how:
   1. On Android goto PlayStore » Search for "KATC News" » Open KATC News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KATC News » click "UPDATE".
3. Clear KATC News app cache: Clearing cached data will force your app to retrieve the latest data directly from KATC News servers.
   1. On Android, goto Settings » Apps » Select "KATC News" » click Storage » click "Clear Cache".
4. Check KATC News app permissions. If any of these permissions required to use your device's features are disenabled, KATC News might not work.
5. Uninstall and reinstall KATC News. If nothing else has worked, completely uninstall KATC News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KATC News not working

2. Fix KATC News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KATC News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KATC News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KATC News may not be able to connect to the Internet when running in the background.