Contact etisalat TV Customer Service

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1. I advise to never download it to save your time and money.Not working, i installed the app , and subscribed but nothing works, just loading , and the address of the channel , the series or the film the image was broken and nothing to showNice content list but Slow app.. No full screen option for new screen dimensions Should have Arabic subtitles by default and remember that choice not every time I have select it again No casting option to Chrome caston Android TV, the app always work only first session.

2. You really have to work on performance guys!I am having an issue with the app, once i open the app it just shows the logo "etisalat tv" and the screen goes blank and nothing shows afterwardsGood choices, no ads, but it needs a lot of technical improvements !! A ... LOT !!!How i cannot watch it on smart tv or android receiver?!! I will never watch a full movie on mobile phone.

3. the app stop working and shows error "Ctap Init Failure" "Code-0700"Terrible performance, I paid 5 EGP for the daily package and I regret it! Couldn't watch a single video because of audio and video glitches.

4. channels lags as hell in first experience , except for downloading, also bad quality videos i assumes the worst platform ever be used by any user , needs some technical improvements, totally dislike 👎.

5. I talked with the team of customer service and made a complain 2 weeks ago and they did not even provide me with a feedback till now.

6. Actually don't know why app asking for a permission to my phone storage such as photos to work.

7. Films lags lags buffer no way ..Very bad app.

8. The company is neither professional nor honest about the subscribtion plans.

9. I do not recommend this app at all.I download it for a while and uninstall it immediately.

10. They have just stolen money from me.

11. It's not accepted at all.

1. Fix etisalat TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart etisalat TV: Restarting the app will resolve most errors.
2. Update the etisalat TV App. Here is how:
   1. On Android goto PlayStore » Search for "etisalat TV" » Open etisalat TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for etisalat TV » click "UPDATE".
3. Clear etisalat TV app cache: Clearing cached data will force your app to retrieve the latest data directly from etisalat TV servers.
   1. On Android, goto Settings » Apps » Select "etisalat TV" » click Storage » click "Clear Cache".
4. Check etisalat TV app permissions. If any of these permissions required to use your device's features are disenabled, etisalat TV might not work.
5. Uninstall and reinstall etisalat TV. If nothing else has worked, completely uninstall etisalat TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing etisalat TV not working

2. Fix etisalat TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make etisalat TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to etisalat TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, etisalat TV may not be able to connect to the Internet when running in the background.