Contact Educational Games Customer Service

Why should I report an Issue with Educational Games for Kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ocosys to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My 2 year old is obsessed with this app, but one of the puzzle games, some of the pieces glitch off the screen, and we cant fix it, then he gets frustrated.

2. Please fix this.Children need a range of educational activities to learn as much as possible.

1. Fix Educational Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Educational Games: Restarting the app will resolve most errors.
2. Update the Educational Games App. Here is how:
   1. On Android goto PlayStore » Search for "Educational Games" » Open Educational Games for Kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Educational Games » click "UPDATE".
3. Clear Educational Games for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Educational Games servers.
   1. On Android, goto Settings » Apps » Select "Educational Games for Kids" » click Storage » click "Clear Cache".
4. Check Educational Games app permissions. If any of these permissions required to use your device's features are disenabled, Educational Games might not work.
5. Uninstall and reinstall Educational Games. If nothing else has worked, completely uninstall Educational Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Educational Games not working

2. Fix Educational Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Educational Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Educational Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Educational Games may not be able to connect to the Internet when running in the background.