Contact MGTV-HunanTV official TV APP Customer Service

Why should I report an Issue with MGTV-HunanTV official TV APP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 湖南快乐阳光互动娱乐传媒有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So if you subscribed on their other apps, it won't work on this one.Subtitles are not available on this app (on Nvidia Shield) as they are in the main Mango app.

2. Also, this app does NOT support VIP subscriptions as of writing & does not even show any VIP-locked shows at all (which is basically most of them).

3. Very limited selection of mostly old shows on here for some reason, unlike the IQIYI / WeTV apps.

1. Fix MGTV-HunanTV official TV APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MGTV-HunanTV official TV APP: Restarting the app will resolve most errors.
2. Update the MGTV-HunanTV official TV APP App. Here is how:
   1. On Android goto PlayStore » Search for "MGTV-HunanTV official TV APP" » Open MGTV-HunanTV official TV APP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MGTV-HunanTV official TV APP » click "UPDATE".
3. Clear MGTV-HunanTV official TV APP app cache: Clearing cached data will force your app to retrieve the latest data directly from MGTV-HunanTV official TV APP servers.
   1. On Android, goto Settings » Apps » Select "MGTV-HunanTV official TV APP" » click Storage » click "Clear Cache".
4. Check MGTV-HunanTV official TV APP app permissions. If any of these permissions required to use your device's features are disenabled, MGTV-HunanTV official TV APP might not work.
5. Uninstall and reinstall MGTV-HunanTV official TV APP. If nothing else has worked, completely uninstall MGTV-HunanTV official TV APP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MGTV-HunanTV official TV APP not working

2. Fix MGTV-HunanTV official TV APP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MGTV-HunanTV official TV APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MGTV-HunanTV official TV APP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MGTV-HunanTV official TV APP may not be able to connect to the Internet when running in the background.