Published by Merriam-Webster Inc. on Nov 2, 2023

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Why should I report an Issue with Dictionary - Merriam-Webster?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Merriam-Webster Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dictionary Customer Insights

1. But now it's RIDICULOUSLY BLOATED with ads and scrolling is almost useless, since half the time when I contact the screen to scroll, it interprets it as a single tap and jumps to the definition of the word that was on screen where I touched, with no way to navigate back to the previous entry.

2. The touch feature (allowing user to tap almost any word on screen and link to its definition), while potentially very handy, is WAY too sensitive, making the simple act of scrolling up or down a nightmare.

3. Touch the screen to scroll down to read more of the description and etymology, and suddenly your at the definition of a word used in the description.

4. one can save words, see recent lookups, access the thesaurus, (and save words from there as well), and read the information provided about the word of the day.

5. I was looking for a dictionary app with quick lookups and no distractions of all the extra features trying to build a mapping system of my brain to give me a great user experience.

6. I do wish more articles were available in the app, but I'm fine using the website for those, (exceptional writing, btw).Takes too long to find a simple definition and the user interface is jumble confusing buttons.

7. It is now inundated with ads, and when you type in a word, the word comes up, but every time you go to slide up or down, a new word pops up in the search block, forcing you to starr over.

8. In the meantime, a simply search for "define: [word]" is infinitely better than a CLUNKY app that wastes onboard memoryA dictionary app is a great tool, and MW's pedigree is undeniable.

9. Very frustrating.Handy dictionary except the hyperlinks on words in the descriptions get activated accidently when scrolling down.

10. I'd like that fixed.This used to be my favorite app on my phone for looking up quick definitions of words, especially during my morning Bible study.

11. Ads now pop up and cover the whole screen, and it takes significantly longer to load definitions and searches, especially compared to how it used to be near-instantaneous.

Steps to Troubleshoot & Fix Dictionary Issues

1. Fix Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Dictionary: Restarting the app will resolve most errors.
  2. Update the Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "Dictionary" » Open Dictionary - Merriam-Webster » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dictionary » click "UPDATE".
  3. Clear Dictionary - Merriam-Webster app cache: Clearing cached data will force your app to retrieve the latest data directly from Dictionary servers.
    1. On Android, goto Settings » Apps » Select "Dictionary - Merriam-Webster" » click Storage » click "Clear Cache".
  4. Check Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, Dictionary might not work.
  5. Uninstall and reinstall Dictionary. If nothing else has worked, completely uninstall Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dictionary not working

2. Fix Dictionary Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues