Published by InboxDollars on Jul 19, 2024

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Why should I report an Issue with InboxDollars?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InboxDollars to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About InboxDollars

1. InboxDollars has partnered with some of the most trusted brands in retail, technology, and Market Research to deliver a robust platform of earning opportunities.

2. Earn cash and get paid for your everyday online activities with InboxDollars®!

3. Since 2000, over $57 Million in cash rewards have been paid to members.

4. Once you reach $30 in your account, you'll be able to cash out with a check or gift card.

5. The more activities you do, the quicker you get paid!

6. It's free and easy to join.

7. Download InboxDollars today for free and start earning extra cash immediately.

InboxDollars Customer Insights

1. App only shows four main categories of activities/offers at the bottom, anything more specific than that is tucked away in one of the 4 sub menus or the drop-down settingsish tab.This app crashes constantly! I have to open it numerous times just to look at my account, I lost count of how many times it has closed in the middle of a survey or game, making me lose points.

2. I played one game, reached the required level for cash out and never received it and they make it impossible to reach a customer reservice rep to report it.

3. Additionally, customer support refuses to continue responding to ticket after I provide information and details and screen shots proving that I am eligible for offer amounts that they say I am not.

4. I will say that in general, their customer service is really quite good, just not for this topic.... Or the last two game reward issues I had.

5. Downloaded the most ad-filled game ever and played to get to the level for $40, come to find out that they lowered it to $8 and I'm not even getting any credit for it at all.

6. Very frustrating!I would give 5 stars but this app was working great and then over the past week it keeps crashing.

7. Customer service is hard to contact and didn't offer an explanation as to what is happening.

8. However, for the past few weeks, the app has been 'dropping out' and inaccessible to do anything with it, about 70% of the time.The app is decent and looks good enough.

9. It's convenient, you can play the games on your phone, answer surveys, read the paid emails, etc.

10. Then I downloaded a game, through it, which caused my phone to crash.

11. The games are fun but some are a complete rip off and it's frustrating if you've invested a lot of time into them for no payoff.

Steps to Troubleshoot & Fix InboxDollars Issues

1. Fix InboxDollars Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InboxDollars: Restarting the app will resolve most errors.
  2. Update the InboxDollars App. Here is how:
    1. On Android goto PlayStore » Search for "InboxDollars" » Open InboxDollars » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InboxDollars » click "UPDATE".
  3. Clear InboxDollars app cache: Clearing cached data will force your app to retrieve the latest data directly from InboxDollars servers.
    1. On Android, goto Settings » Apps » Select "InboxDollars" » click Storage » click "Clear Cache".
  4. Check InboxDollars app permissions. If any of these permissions required to use your device's features are disenabled, InboxDollars might not work.
  5. Uninstall and reinstall InboxDollars. If nothing else has worked, completely uninstall InboxDollars then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InboxDollars not working


2. Fix InboxDollars Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InboxDollars be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InboxDollars not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InboxDollars may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I don't use the app no more

    — by Kali Davis 2 years ago

  • I've been waiting for a $50 incentive on a prepaid visa from inboxdollars for well over 30 days since the email said it was being sent. What happened to it? I don't know how to find the activity log to track it either.

    — by Christopher Davis 2 years ago