Published by Mohammad Arshi Khan

Report an issue with JustWatch.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with JustWatch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mohammad Arshi Khan to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

JustWatch Customer Insights

1. a test device, it has no business whatsoever being on play, and google play should definitly NOT be hosting this classroom project.

2. wont even load ads.

Steps to Troubleshoot & Fix JustWatch Issues

1. Fix JustWatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JustWatch: Restarting the app will resolve most errors.
  2. Update the JustWatch App. Here is how:
    1. On Android goto PlayStore » Search for "JustWatch" » Open JustWatch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JustWatch » click "UPDATE".
  3. Clear JustWatch app cache: Clearing cached data will force your app to retrieve the latest data directly from JustWatch servers.
    1. On Android, goto Settings » Apps » Select "JustWatch" » click Storage » click "Clear Cache".
  4. Check JustWatch app permissions. If any of these permissions required to use your device's features are disenabled, JustWatch might not work.
  5. Uninstall and reinstall JustWatch. If nothing else has worked, completely uninstall JustWatch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JustWatch not working


2. Fix JustWatch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JustWatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JustWatch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JustWatch may not be able to connect to the Internet when running in the background.

Reported Issues