Published by Labyrinthos Academy

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Luminous Spirit Tarot Customer Insights

1. When I set my first cycle intention, the app flagged all the previous moon phase readings as "missed" and I couldn't start over until I had completed them all.

2. But the moon cycles are often wrong, the notes are hard to read after you save them, and today it prompted me to start a new cycle, but started me at the END of an empty cycle.

3. It seems an update would suffice, but seeing as it hasn't been updated in around 4 years, this is really disappointing.Very nice app for reflections with tarot that go along with moon cycles.

4. Same issue every time, I can't start a new cycle with a new moon without getting rid of old readings.

5. Especially when they flow from bottom to top.The app doesn't always update on time, sometimes it's a day late with the moon cycle.

6. but lately, it hasn't been working and i haven't been able to start a new cycle.

7. These are beautiful cards but the app questions and cycle readings are confusing to a beginner.

8. I do wish it would tell me I which order to lay physical decks out all at once instead of having me choose the card for spot 1, then lighting up spot 2.This app appears to work only when it wants to.

9. when it works, i adore it– every reading allows you to dive deeper into the questions and let you see the meaning of the cards super easily and explains them well.

10. You have to fully finish one cycle to move on to the next, so if you miss a reading you have to go into your readings and fix it.

11. However, it shows the moon's zodiac sign in sidereal instead of tropical, which is frustrating for me because I use tropical astrology with everything else.

Steps to Troubleshoot & Fix Luminous Spirit Tarot Issues

1. Fix Luminous Spirit Tarot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Luminous Spirit Tarot: Restarting the app will resolve most errors.
  2. Update the Luminous Spirit Tarot App. Here is how:
    1. On Android goto PlayStore » Search for "Luminous Spirit Tarot" » Open Luminous Spirit Tarot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luminous Spirit Tarot » click "UPDATE".
  3. Clear Luminous Spirit Tarot app cache: Clearing cached data will force your app to retrieve the latest data directly from Luminous Spirit Tarot servers.
    1. On Android, goto Settings » Apps » Select "Luminous Spirit Tarot" » click Storage » click "Clear Cache".
  4. Check Luminous Spirit Tarot app permissions. If any of these permissions required to use your device's features are disenabled, Luminous Spirit Tarot might not work.
  5. Uninstall and reinstall Luminous Spirit Tarot. If nothing else has worked, completely uninstall Luminous Spirit Tarot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Luminous Spirit Tarot not working


2. Fix Luminous Spirit Tarot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Luminous Spirit Tarot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Luminous Spirit Tarot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Luminous Spirit Tarot may not be able to connect to the Internet when running in the background.

Reported Issues