Published by Live! Casino & Hotel on Aug 26, 2024

Report an issue with MyLiveRewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MyLiveRewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Live! Casino & Hotel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyLiveRewards

1. Casino & Hotel set a new standard in best-in-class customer experiences with highly-acclaimed resort, casino and entertainment destinations throughout the Mid-Atlantic region. Live! delivers a renowned blend of world-class accommodations and amenities, award-winning dining, casino gaming action, and headline entertainment, all in an exciting, spontaneous atmosphere that has become synonymous with the Live! brand nationwide. Live! offers a premier gaming experience, including a strategic partnership with FanDuel Group, to bring unique promotions and sports engagement opportunities to all Live! properties.

2. With a commitment to impeccable customer service and treating guests like part of the family, Live! properties attract millions of visitors per year seeking unique experiences with gaming, dining and entertainment, all in one location.

3. Casino Pittsburgh – located in Westmoreland County, PA; and PlayLive. com – the company’s branded Internet gambling business. Live!

4. Casino & Hotel Maryland – located in the Washington, DC/Baltimore corridor; Live!

5. Casino & Hotel Philadelphia – located in the heart of the Philadelphia Stadium District; Live!

6. Casino & Hotel are owned and operated by Cordish Gaming Group, a division of the world-renowned developers, The Cordish Companies.

7. View and register for offers, make dining reservations, get exclusive in-app offers, and store promotional QR codes to make your redemptions process quick and easy.

8. Rewards® benefits you know and love. Live!

9. Get more Live! from the palm of your hand!

10. Plus, you’ll still have access to all the Live!

11. The portfolio includes Live!

MyLiveRewards Customer Insights

1. It is completely useless!Having the hardest time logging into my account for no reason....i have reset password multiple times and go to log in with new credentials to be met by the same screen saying it is incorrect....very frustrating when i just want to open the app for 5 seconds, do what i want to and be done with it.This app never loads up on the first try.

2. When I go back to the app to enter the new password I get an error stating that my username (same email I used to reset the password) or password are incorrect.

3. It was easy to find and beats trying to pull it up last time as my screen couldn't make it bigger so they had a hard time reading the bar code.

4. It's just a hassle to spend money with them.Horrible app, my free gift offers never show, the app is glitchy and there isn't any way to contact someone for support.

5. Also, it has been glitching bad and not it says my username and password are incorrect.

6. This has only been occurring since the new upgrades were put in place a few months ago.Update 12/27/2022 This app never seems to work on a consistent basis.

7. I got logged out after an upgrade and have not been able to log in.

8. Then I went to book a room for the Maryland hotel and selecting the dates part is glitchy.

9. Either it never loads, or the email-pw never takes even though I'm able on a PC, or it just lags, etc.

10. Blank screens and error messages EVERY SINGLE TIME.

11. Need to completely start over and offer another way to vier gifts and other offers.

Steps to Troubleshoot & Fix MyLiveRewards Issues

1. Fix MyLiveRewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyLiveRewards: Restarting the app will resolve most errors.
  2. Update the MyLiveRewards App. Here is how:
    1. On Android goto PlayStore » Search for "MyLiveRewards" » Open MyLiveRewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyLiveRewards » click "UPDATE".
  3. Clear MyLiveRewards app cache: Clearing cached data will force your app to retrieve the latest data directly from MyLiveRewards servers.
    1. On Android, goto Settings » Apps » Select "MyLiveRewards" » click Storage » click "Clear Cache".
  4. Check MyLiveRewards app permissions. If any of these permissions required to use your device's features are disenabled, MyLiveRewards might not work.
  5. Uninstall and reinstall MyLiveRewards. If nothing else has worked, completely uninstall MyLiveRewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyLiveRewards not working


2. Fix MyLiveRewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyLiveRewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyLiveRewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyLiveRewards may not be able to connect to the Internet when running in the background.

Reported Issues