Contact TOYA Live Customer Service

Why should I report an Issue with TOYA Live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of toya live to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Its crazy.its very very poor application no live broadcasting computrized opperation that what we texted to them that reply is computerized very poor in my rating is zero but i cant give like thatWell it's not working at all first it keeps loading "login server" then pop-up a message that's saying "error network try again"Always have a problem inside like cannot chat and said connection problem even our connection is good that time.. please do update and fix this app problem... Always happen after using a little longPayment issues, scam people, when ask question also don't know how to answer.

2. Please refund back thanks!I love this app.The people here are friendly and easy to make friends and chill.Videocall is good.Do try and all the best.very interesting apps i hope dev keep a good update and good feature in the future.

3. This is the worst transaction i ever experience.Its good app intestines..only one problem wen I pay for week to chat same time send me notifications i have to buy.

4. so what are you waiting for just try it.The customer service very weak.... unavailable to claim back money ...scam...no action taken from manager of the apps...no give back even monthly paid .

5. Overall this apps is good but unfortunately the cost for daimond and VIP is way too expensive.

6. But please do make the daimond and VIP rate lower as it is really blood sucking expensive.

7. I top up twice but only received one time, i send proof but they still dont accept it.

8. It never happened before but now is just pure scam they also never give back my diamonds/money.

9. Causes unable to login anymore.

10. I personally like this apps.

11. After recently reload daimond.

1. Fix TOYA Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TOYA Live: Restarting the app will resolve most errors.
2. Update the TOYA Live App. Here is how:
   1. On Android goto PlayStore » Search for "TOYA Live" » Open TOYA Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TOYA Live » click "UPDATE".
3. Clear TOYA Live app cache: Clearing cached data will force your app to retrieve the latest data directly from TOYA Live servers.
   1. On Android, goto Settings » Apps » Select "TOYA Live" » click Storage » click "Clear Cache".
4. Check TOYA Live app permissions. If any of these permissions required to use your device's features are disenabled, TOYA Live might not work.
5. Uninstall and reinstall TOYA Live. If nothing else has worked, completely uninstall TOYA Live then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TOYA Live not working

2. Fix TOYA Live Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TOYA Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TOYA Live not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TOYA Live may not be able to connect to the Internet when running in the background.