Published by MediaHosting LTD

Report an issue with Sonideros Radio.
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Why should I report an Issue with Sonideros Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MediaHosting LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sonideros Radio Customer Insights

Steps to Troubleshoot & Fix Sonideros Radio Issues

1. Fix Sonideros Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sonideros Radio: Restarting the app will resolve most errors.
  2. Update the Sonideros Radio App. Here is how:
    1. On Android goto PlayStore » Search for "Sonideros Radio" » Open Sonideros Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sonideros Radio » click "UPDATE".
  3. Clear Sonideros Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Sonideros Radio servers.
    1. On Android, goto Settings » Apps » Select "Sonideros Radio" » click Storage » click "Clear Cache".
  4. Check Sonideros Radio app permissions. If any of these permissions required to use your device's features are disenabled, Sonideros Radio might not work.
  5. Uninstall and reinstall Sonideros Radio. If nothing else has worked, completely uninstall Sonideros Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sonideros Radio not working


2. Fix Sonideros Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sonideros Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sonideros Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sonideros Radio may not be able to connect to the Internet when running in the background.

Reported Issues

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