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1. Fix Upin & Ipin Jeng Jeng Jeng Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Upin & Ipin Jeng Jeng Jeng: Restarting the app will resolve most errors.
2. Update the Upin & Ipin Jeng Jeng Jeng App. Here is how:
   1. On Android goto PlayStore » Search for "Upin & Ipin Jeng Jeng Jeng" » Open Upin & Ipin Jeng Jeng Jeng » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Upin & Ipin Jeng Jeng Jeng » click "UPDATE".
3. Clear Upin & Ipin Jeng Jeng Jeng app cache: Clearing cached data will force your app to retrieve the latest data directly from Upin & Ipin Jeng Jeng Jeng servers.
   1. On Android, goto Settings » Apps » Select "Upin & Ipin Jeng Jeng Jeng" » click Storage » click "Clear Cache".
4. Check Upin & Ipin Jeng Jeng Jeng app permissions. If any of these permissions required to use your device's features are disenabled, Upin & Ipin Jeng Jeng Jeng might not work.
5. Uninstall and reinstall Upin & Ipin Jeng Jeng Jeng. If nothing else has worked, completely uninstall Upin & Ipin Jeng Jeng Jeng then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Upin & Ipin Jeng Jeng Jeng not working

2. Fix Upin & Ipin Jeng Jeng Jeng Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Upin & Ipin Jeng Jeng Jeng be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Upin & Ipin Jeng Jeng Jeng not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Upin & Ipin Jeng Jeng Jeng may not be able to connect to the Internet when running in the background.