Contact Ladybug Helix Customer Service

Why should I report an Issue with Ladybug Helix?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Games Studio 90 Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ladybug helix : a Magic Jump Game - the best helix ball game!

2. Remember, the ladybug have to not touch the color helix!

1. for example, i completed the first level and then the ball kept going down gliching not to mention the ball went throw an area it was not supposed to.

2. glitched too much.

1. Fix Ladybug Helix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ladybug Helix: Restarting the app will resolve most errors.
2. Update the Ladybug Helix App. Here is how:
   1. On Android goto PlayStore » Search for "Ladybug Helix" » Open Ladybug Helix » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ladybug Helix » click "UPDATE".
3. Clear Ladybug Helix app cache: Clearing cached data will force your app to retrieve the latest data directly from Ladybug Helix servers.
   1. On Android, goto Settings » Apps » Select "Ladybug Helix" » click Storage » click "Clear Cache".
4. Check Ladybug Helix app permissions. If any of these permissions required to use your device's features are disenabled, Ladybug Helix might not work.
5. Uninstall and reinstall Ladybug Helix. If nothing else has worked, completely uninstall Ladybug Helix then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ladybug Helix not working

2. Fix Ladybug Helix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ladybug Helix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ladybug Helix not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ladybug Helix may not be able to connect to the Internet when running in the background.