Contact Kono Magazine Customer Service

Why should I report an Issue with Kono Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kono Digital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So grateful you offer great varieties and even English magazines lately! Thank you!Can read the latest Hong Kong and Japanese Magazines! Great interface too.Noticed the App platform work smoother after the updates, keep up the good work team 👏Why you always remove old issue of Japanese Magazine like Vogue, GQ, Nylon ?? Please bring back the old issuebug.I cant use phone data to download magazinesHello .

2. will be good if the app can recommend the tablet size or display ratio for the best reading experienceThis is the best magazine app.

3. App auto close/quit and can't view the downloaded magazine in iPad (in offline status) after updated the app recently.

4. The app function well in online status.nice selection of magazines at an affordable price.

1. Fix Kono Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kono Magazine: Restarting the app will resolve most errors.
2. Update the Kono Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Kono Magazine" » Open Kono Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kono Magazine » click "UPDATE".
3. Clear Kono Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Kono Magazine servers.
   1. On Android, goto Settings » Apps » Select "Kono Magazine" » click Storage » click "Clear Cache".
4. Check Kono Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Kono Magazine might not work.
5. Uninstall and reinstall Kono Magazine. If nothing else has worked, completely uninstall Kono Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kono Magazine not working

2. Fix Kono Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kono Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kono Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kono Magazine may not be able to connect to the Internet when running in the background.