Published by Konica Minolta Business Solutions Europe

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Why should I report an Issue with Konica Minolta Experience?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Konica Minolta Business Solutions Europe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Konica Minolta Experience Customer Insights

Steps to Troubleshoot & Fix Konica Minolta Experience Issues

1. Fix Konica Minolta Experience Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Konica Minolta Experience: Restarting the app will resolve most errors.
  2. Update the Konica Minolta Experience App. Here is how:
    1. On Android goto PlayStore » Search for "Konica Minolta Experience" » Open Konica Minolta Experience » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Konica Minolta Experience » click "UPDATE".
  3. Clear Konica Minolta Experience app cache: Clearing cached data will force your app to retrieve the latest data directly from Konica Minolta Experience servers.
    1. On Android, goto Settings » Apps » Select "Konica Minolta Experience" » click Storage » click "Clear Cache".
  4. Check Konica Minolta Experience app permissions. If any of these permissions required to use your device's features are disenabled, Konica Minolta Experience might not work.
  5. Uninstall and reinstall Konica Minolta Experience. If nothing else has worked, completely uninstall Konica Minolta Experience then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Konica Minolta Experience not working


2. Fix Konica Minolta Experience Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Konica Minolta Experience be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Konica Minolta Experience not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Konica Minolta Experience may not be able to connect to the Internet when running in the background.

Reported Issues

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