Contact Kohl's Customer Service

Why should I report an Issue with Kohl's - Shopping & More?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kohl's to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From fashion to beauty, home furniture, clothing, shoes, electronics and more, you can access amazing shopping deals and manage your Kohl’s account on the go.

2. With FREE SHIPPING, amazing shopping deals and FREE STORE PICKUP, the Kohl’s app helps you shop with ease – and save money!

3. Quickly select all your coupons, discounts, savings offers, rewards and Kohl's Cash to load into a single scan QR code and breeze through checkout.

4. Get online shopping deals, discounts and rewards with the Kohl’s app!

5. Discounts, coupons and rewards make the Kohl’s app your go-to online shopping tool.

6. It’s packed with features to help you find the best deals, manage payments easily, and browse online and in store. 1.

7. Kohl’s Cash reminders - We’ll remind you when your rewards are about to expire, so you never miss a deal again. And there’s more!

8. From furniture to beauty, clothing, shoes, home and electronics, you can shop everything and more on the Kohl’s app!

9. Shopping deals on everything - Beauty, home, clothing, shoes, furniture, electronics & more! 5.

10. Kohl’s Wallet - all offers, rewards and coupons in one place! 2.

11. Shop online or in store - use the app as a price scanner, or browse deals on the go. 3.

1. It shows in your wallet, but can't be added to your cart (after trying easily 30+ times, clearing cache, clearing data, reinstalling the app... I even tried re-adding from the cart and got an http request header error, clearly fault of the app).

2. The old app was nothing to brag about, but at least it worked most of the time.There wasn't an update recently, but this past week I noticed the filters inside the app (like size, garment type, high to low sorting) aren't working when you hit apply.

3. One example is when you're trying to set an expiration reminder/push notification for Kohl's Cash, (where you can set it for 1 day, 3 days, or 1 week), the app just buffers and says "unresponsive." This has been going on for over a month, and I've tried updating the app, etc.

4. And now, when I immediately click reset password link - it gives me a message "link is expired".Fix the app already! ALWAYS needing an update! Then still doesn't work properly.

5. I've uninstalled and reinstalled and still having the same problem.With the last update every time I sign in, the next morning, I am FORCED to change my password.

6. I get a constant error to reset the password, I go through all the steps to change it and continue to get an error or just a red error box with zero text stating what error is.

7. Not sure what happened but after updating, I get and error message and it won't show any products.

8. Beyond that apps fine, easy to show rewards card in store, and get the free in store shipping via the app when somethings not in stock in store that you'd wanted.

9. Store employees state they have had a lot of customers experiencing the same issue.The filter in the app is not working.

10. I also wish it would filter out items that are out of stock.With the latest version I have to log in every time I open this app.

11. I can filter for size, pickup location, color, size...nothing. only the high level prebuilt filter on the main menu.

1. Fix Kohl's Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kohl's: Restarting the app will resolve most errors.
2. Update the Kohl's App. Here is how:
   1. On Android goto PlayStore » Search for "Kohl's" » Open Kohl's - Shopping & More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kohl's » click "UPDATE".
3. Clear Kohl's - Shopping & More app cache: Clearing cached data will force your app to retrieve the latest data directly from Kohl's servers.
   1. On Android, goto Settings » Apps » Select "Kohl's - Shopping & More" » click Storage » click "Clear Cache".
4. Check Kohl's app permissions. If any of these permissions required to use your device's features are disenabled, Kohl's might not work.
5. Uninstall and reinstall Kohl's. If nothing else has worked, completely uninstall Kohl's then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kohl's not working

2. Fix Kohl's Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kohl's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kohl's not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kohl's may not be able to connect to the Internet when running in the background.