Published by Kobo Books

Report an issue with Walmart eBooks.
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Why should I report an Issue with Walmart eBooks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kobo Books to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Walmart eBooks Customer Insights

1. $10 discount for signing up doesn't work if you d/l free books first, but i was able to chat online w/ their help personnel who gave me a $10 refund.

2. Seriously? Can not add more than one book to cart? Why did you offer 20 dollars off books notice the s when you can't add more than one at a time.

3. I think this is a problem & a bit of misinformation in their advertising, b/c even the fine print didn't mention it, but i'm happy they resolved it & honored their advertising, though it was a headache figuring out how to do that.Downloading ebooks is good.

4. Also, I have accidentally purchased either the ebook version or just the wrong book a couple of times but I haven't been able to return or exchange it.

5. But it saved me money and someone took responsibility for the issue so I enjoy it still.I got a free audio book for my trial.

6. Free books are how i chose to test the app before spending money on it, as i suspect many people would.

7. Then I had trouble opening the books I downloaded, but customer service fixed that so it isn't a problem at all in my opinion.

8. Of course, Audible charges a ridiculous $14.99 for a one book subscription.This app is pretty user friendly.

9. It is user friendly and i like the filter system when looking for books.

10. When actually reading books on my phone, i wish there wete more color theme options.

11. Very frustrating to listen through a book when it reverses every time it's interrupted by some notification on my phone.

Steps to Troubleshoot & Fix Walmart eBooks Issues

1. Fix Walmart eBooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Walmart eBooks: Restarting the app will resolve most errors.
  2. Update the Walmart eBooks App. Here is how:
    1. On Android goto PlayStore » Search for "Walmart eBooks" » Open Walmart eBooks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walmart eBooks » click "UPDATE".
  3. Clear Walmart eBooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Walmart eBooks servers.
    1. On Android, goto Settings » Apps » Select "Walmart eBooks" » click Storage » click "Clear Cache".
  4. Check Walmart eBooks app permissions. If any of these permissions required to use your device's features are disenabled, Walmart eBooks might not work.
  5. Uninstall and reinstall Walmart eBooks. If nothing else has worked, completely uninstall Walmart eBooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Walmart eBooks not working


2. Fix Walmart eBooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Walmart eBooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Walmart eBooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Walmart eBooks may not be able to connect to the Internet when running in the background.

Reported Issues

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