Contact Little Stars Customer Service

Why should I report an Issue with Little Stars?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JXL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "Little stars" is a free video service product for home users.

2. Through the video control service of "little stars", you can easily view the real-time video and video review of your home and other places.

1. Setup was easy but app crashes when you go to record video and photo does not work and a lot of feedback from mic.

2. Instructions mention streaming or connect the camera online, but I'm not sure what that means, and it didn't work for me.

3. I haven't found a way to delete unnecessary files from within the app so I'm hoping that will change.Poorly made camera with NO Auto-Focus, that is, it has to be physically set-up exactly in a certain way or else the video will be crooked if not sideways or upside-down.

4. It won't even take pictures.App doesn't take pictures when the button is pressed and crashes any time I try to record a video manually.

5. Second one took me over an hour to finally troubleshoot the setup, then once it was finally "running," when you tried to take a picture, it wouldn't let you, then when you tried to take a video, the app crashed.

6. I had to take one of them apart to get my SD card back out that was not inserted properly.5g is not supported, which means you can only access the camera while it's utilizing your home wifi service, which means you also have to remain home with the camera.

7. I will be returning this, I don't have time or energy to fight with it.Doesn't work, following the directions.

8. Disappointing that this didn't work.First one I ordered had a broken on/off switch.

9. Also, the app itself provides a record and photo option, as well as a Micro SD card slot, but the app crashes when I attempt to record or photo.

10. Like I didn't expect much for the price but I thought it at least record video.

11. Also, there are two switches on mine, one for on and off, but no description of what the second switch does.Very hard to figure out instruction aren't clear.

1. Fix Little Stars Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Little Stars: Restarting the app will resolve most errors.
2. Update the Little Stars App. Here is how:
   1. On Android goto PlayStore » Search for "Little Stars" » Open Little Stars » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Little Stars » click "UPDATE".
3. Clear Little Stars app cache: Clearing cached data will force your app to retrieve the latest data directly from Little Stars servers.
   1. On Android, goto Settings » Apps » Select "Little Stars" » click Storage » click "Clear Cache".
4. Check Little Stars app permissions. If any of these permissions required to use your device's features are disenabled, Little Stars might not work.
5. Uninstall and reinstall Little Stars. If nothing else has worked, completely uninstall Little Stars then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Little Stars not working

2. Fix Little Stars Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Little Stars be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Little Stars not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Little Stars may not be able to connect to the Internet when running in the background.