Published by Jumpou

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Why should I report an Issue with Info/Guide for pokemon go?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jumpou to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Info/Guide Customer Insights

1. L'appli à l'air cool mais impossible de la lancerHelpin Envolve and CP calc prediction.

2. But please soon fix the CP calc for first envolve on three envolves.

Steps to Troubleshoot & Fix Info/Guide Issues

1. Fix Info/Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Info/Guide: Restarting the app will resolve most errors.
  2. Update the Info/Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Info/Guide" » Open Info/Guide for pokemon go » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Info/Guide » click "UPDATE".
  3. Clear Info/Guide for pokemon go app cache: Clearing cached data will force your app to retrieve the latest data directly from Info/Guide servers.
    1. On Android, goto Settings » Apps » Select "Info/Guide for pokemon go" » click Storage » click "Clear Cache".
  4. Check Info/Guide app permissions. If any of these permissions required to use your device's features are disenabled, Info/Guide might not work.
  5. Uninstall and reinstall Info/Guide. If nothing else has worked, completely uninstall Info/Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Info/Guide not working


2. Fix Info/Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Info/Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Info/Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Info/Guide may not be able to connect to the Internet when running in the background.

Reported Issues