Contact Root Browser Customer Service

Why should I report an Issue with Root Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JRummy Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However, when I tried using it today, I was getting a twenty second modal ad every other time I changed folder, which also interrupted my ability to do things like move files between folders.

2. Seems that buying pro version doesn't fix that, if you want ads gone, it looks like you must PAY FOR A SUBSCRIPTION TO REMOVE ADS.

3. Files often fail to open in external apps and You have to come back and select again for file to open in externals apps.

4. And the X button doesn't even close it out on the first try, it opens your browserThe in-app purchases option to upgrade did not work on 2 occasions.

5. But the ads still comes out? Is this a scam? Rate 1 star for sure... :( UPDATE: After clear cache, uninstall and reinstall the apps.

6. While copying files, progress bar is always inaccurate and usually shows no progress even when copying is going on.I have pay subscription to remove ads.

7. selecting a file to open often goes directly to whatsap share unless using open with option.

8. Sad it must go, but I just don't trust it.There is a full 30 second ad that plays EVERY single time you click on something.

9. When reading the big folder, it will become hung for a moment.

10. Only one so far with per folder specific viewing options but too many annoyi g bugs.

11. most of the time, app opens showing no folders at all.

1. Fix Root Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Root Browser: Restarting the app will resolve most errors.
2. Update the Root Browser App. Here is how:
   1. On Android goto PlayStore » Search for "Root Browser" » Open Root Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Root Browser » click "UPDATE".
3. Clear Root Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Root Browser servers.
   1. On Android, goto Settings » Apps » Select "Root Browser" » click Storage » click "Clear Cache".
4. Check Root Browser app permissions. If any of these permissions required to use your device's features are disenabled, Root Browser might not work.
5. Uninstall and reinstall Root Browser. If nothing else has worked, completely uninstall Root Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Root Browser not working

2. Fix Root Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Root Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Root Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Root Browser may not be able to connect to the Internet when running in the background.