Contact JFK Moonshot Customer Service

Why should I report an Issue with JFK Moonshot: An Augmented Rea?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of John F. Kennedy Library Foundation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Using the latest in augmented reality technology, we immerse users into 1969 with a full-scale recreation of the Saturn V rocket and a 5-day real-time tracking simulation of the mission and moon landing.

2. Users can take a deeper dive into President Kennedy’s vision with interactive AR games, archival NASA footage and educational multimedia experiences.

1. Cant wait for the launch date to experience the mission as it happened 50 years ago.in Step 1, I can scan and get the white outline of rocket but when I double tap to move the picture of the rocket is upside down or diagonally downward.

2. what's worse is that you have to sit through the whole intro every time you open the app Samsung galaxy S7if you get it to work, PLAY THE GAMES! I didn't know about them at first I'm excited about the potential, but it's now frozen several times.

3. To make it easier on people who wish to experience events in real time.BAAAAD the virtual imagery isn't stable, bouncing around and changing scale for no reason.

4. Wish there are a way to place a full size version at any location so you can experience the full size version anywhere.

5. To the Devs, I recommend adding something for the homescreen as well including a launch countdown and flight tracker once the rocket launches.

6. Download now to beat the rush since it replicates the days and minutes leading up to the July 16 13:32 UTC (9:32am EDT) launch.

7. That being the case, I felt it would be unfair to give it one star, but still wanted to be able to let others know in case it explains your crashes.Needs some work.

8. overall, this app is worth a download.like the idea and potential to take pictures/ video to share, but icons remain part of the pictures.

9. Before anyone says it's the phone, I have played several AR games on this phone with much better results.Works great on my galaxy s10.

10. seems that the app should remove the app icons when taking a picture/ video to enhance the sharing experienceWorks great with pixel 3.

11. I am able to place the rocket, but as soon as I begin to examine it, the app closes.

1. Fix JFK Moonshot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JFK Moonshot: Restarting the app will resolve most errors.
2. Update the JFK Moonshot App. Here is how:
   1. On Android goto PlayStore » Search for "JFK Moonshot" » Open JFK Moonshot: An Augmented Rea » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JFK Moonshot » click "UPDATE".
3. Clear JFK Moonshot: An Augmented Rea app cache: Clearing cached data will force your app to retrieve the latest data directly from JFK Moonshot servers.
   1. On Android, goto Settings » Apps » Select "JFK Moonshot: An Augmented Rea" » click Storage » click "Clear Cache".
4. Check JFK Moonshot app permissions. If any of these permissions required to use your device's features are disenabled, JFK Moonshot might not work.
5. Uninstall and reinstall JFK Moonshot. If nothing else has worked, completely uninstall JFK Moonshot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JFK Moonshot not working

2. Fix JFK Moonshot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JFK Moonshot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JFK Moonshot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JFK Moonshot may not be able to connect to the Internet when running in the background.