Contact Japan Live Customer Service

Why chat with our AI Japan Live Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Japan Live.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. installed onto Google TV, asked for phone number.

1. Fix Japan Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Japan Live: Restarting the app will resolve most errors.
2. Update the Japan Live App. Here is how:
   1. On Android goto PlayStore » Search for "Japan Live" » Open Japan Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Japan Live » click "UPDATE".
3. Clear Japan Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Japan Live servers.
   1. On Android, goto Settings » Apps » Select "Japan Live" » click Storage » click "Clear Cache".
4. Check Japan Live app permissions. If any of these permissions required to use your device's features are disenabled, Japan Live might not work.
5. Uninstall and reinstall Japan Live. If nothing else has worked, completely uninstall Japan Live then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Japan Live not working

2. Fix Japan Live Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Japan Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Japan Live not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Japan Live may not be able to connect to the Internet when running in the background.