Published by iTranslate

Report an issue with iTranslate Keyboard.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with iTranslate Keyboard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iTranslate to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact iTranslate Keyboard image 1 contact iTranslate Keyboard image 2

iTranslate Keyboard Customer Insights

1. Not paying that ridiculous amount, or any amount at all, for what should be a public service.translate sometimes good , sometimes "nasty" , sometimes "weird" when goes on eastern region translation.. however , I like this kind , it just , need to be compressed and language base (or vocab ?) seems need fixing a bit on translation..I would love to give this app a five star; But theres a few problom i really need you to fix in an update.

2. And i also think we should be able to change the translation from other sources like yandex and google.Everything is fine with this app but has only one problem and please!!! Fix it as soon as possible, it translate to the opposite of I type in English and it not accurate please use Bing or GoogleIt's good so far actually.

3. Its that whenever i move my line that shows where im typing at and i type in a diffrent spot it doesnt go to the spot where i moved; this messes up the translation.

4. Still no autocorrect after more than a year.You think you're really super slick with this app that you aren't advertising as a free trial for a $39.99/mo subscription for any actual functionality even half worthwhile.

5. Google's keyboard does all of this and more.

6. It does fine for me on English to Chinese.

7. I just can't really use Google keyboard without a VPN because I live in china.

8. This is what itranslate currently has over google keyboard for me.

9. The issue I have is it doesn't have an autocorrect / dictionary with it.

10. No grammar checking in English either.

11. It's very time consuming to correct everything.

Steps to Troubleshoot & Fix iTranslate Keyboard Issues

1. Fix iTranslate Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iTranslate Keyboard: Restarting the app will resolve most errors.
  2. Update the iTranslate Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "iTranslate Keyboard" » Open iTranslate Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iTranslate Keyboard » click "UPDATE".
  3. Clear iTranslate Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from iTranslate Keyboard servers.
    1. On Android, goto Settings » Apps » Select "iTranslate Keyboard" » click Storage » click "Clear Cache".
  4. Check iTranslate Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, iTranslate Keyboard might not work.
  5. Uninstall and reinstall iTranslate Keyboard. If nothing else has worked, completely uninstall iTranslate Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iTranslate Keyboard not working


2. Fix iTranslate Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iTranslate Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iTranslate Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iTranslate Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer