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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I'd like to be able to go straight to the bird when logging a sighting rather than having to scroll an alphabetical list.Great app for learning to identify British birds by their song.

2. You might also consider UK Birds but it is no longer available.I love this app for helping me identify that bird I can't see but can hear, very rewarding! There's enough information to inform you so that if you want to know more you have the wherewithal to do so.

3. A bird app that misses out 'well-known' birds? Where is the redwing? The nightjar? The Black-backed gull, the lesser black-backed gull? I do not know yet how many other birds I will find are missing.

4. Perfect for my needs, I hope it is kept up-to-date for more modern phones as it would be a shame for it to stop working on newer models.It's a great ap for ID ing birds especially if you can't see them only hear them but it could do with having more references as there are lot's of birds still missing.

5. Wish some of the bird song was a bit better (I live in the Wirral and I'm sure Curlews sound a bit more tuneful, for example) but hard to fault now I know what the blue icon is for (thanks Jessica).

6. It has a multichoice quiz for ID ing birds which is quite addictive and good for beginners..Right after purchase I got a pop up message telling me that this app was designed for an earlier phone and that it might not work properly.

7. The overlap between this app and the Bird Song ID app is so great that I would not recommend buying the latter (which, alas, I did).

8. I find it easy to navigate around and there is good detail about each bird.

9. Quite easy to identify birds using the identification quiz.

10. But I am sure it will get there in time.Pretty comprehensive set of bird descriptions.

11. It then gives you information, a picture and a sound segment of the birds to read about.

Steps to Troubleshoot & Fix Bird Id Issues

1. Fix Bird Id Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bird Id: Restarting the app will resolve most errors.
  2. Update the Bird Id App. Here is how:
    1. On Android goto PlayStore » Search for "Bird Id" » Open Bird Id - British Birds » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bird Id » click "UPDATE".
  3. Clear Bird Id - British Birds app cache: Clearing cached data will force your app to retrieve the latest data directly from Bird Id servers.
    1. On Android, goto Settings » Apps » Select "Bird Id - British Birds" » click Storage » click "Clear Cache".
  4. Check Bird Id app permissions. If any of these permissions required to use your device's features are disenabled, Bird Id might not work.
  5. Uninstall and reinstall Bird Id. If nothing else has worked, completely uninstall Bird Id then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bird Id not working


2. Fix Bird Id Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bird Id be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bird Id not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bird Id may not be able to connect to the Internet when running in the background.

Reported Issues

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