Contact AeroGarden Wi-Fi Customer Service

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1. 😫😠Aero garden support, after installing the app and signing in (why is the app in landscape orientation for sign-in screens? It is very difficult to type in landscape mode as the keyboard takes up 90% of the screen.) I followed the instructions for wifi connection and when I click OK, the screen refreshes and I only have the choice to go back.

2. Ironically, I had no trouble with the Apple version on my iPad Mini but it's my phone that I carry all the time.The app is locked in landscape orientation, and also had a wide ribbon at the top of the screen, making it so I can't see the screen when typing, and just generally impossible to use.

3. You can't really do much with it, can't change garden name or anything, and for some reason it's locked to landscape mode which makes basically everything frustrating as hell to do - especially anything that involves typing.

4. I might be able to live with the landscape mode, though I believe the user should have the option to switch to portrait mode, but there doesn't seem to be any way to sign in on the app.

5. It would be really nice if there was an option to add non-wifi Aerogardens to help keep track of age/ feeding cycle, and maybe even some water reminder options.Login using Google failed.

6. Tried 5 times to type it in before it finally worked But worst of all, it forces you to use landscape mode.

7. I would love to be able to use this for my aerogarden items but unfortunately I can't even get past setting up the account.Setup failed multiple times, app crashing, etc.

8. App also forces screen into horizontal mode, very difficult to navigate, and is not properly resizing the information to fit the screen.

9. It is also annoyingly fixed in landscape display mode.

10. Went back to app, app will not accept newly created login credentials and states account does not exist.

11. If you open a support ticket and it takes longer than 30 days for them to fix it, sorry, you are past the return window.Needs improvements.

1. Fix AeroGarden Wi-Fi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AeroGarden Wi-Fi: Restarting the app will resolve most errors.
2. Update the AeroGarden Wi-Fi App. Here is how:
   1. On Android goto PlayStore » Search for "AeroGarden Wi-Fi" » Open AeroGarden Wi-Fi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AeroGarden Wi-Fi » click "UPDATE".
3. Clear AeroGarden Wi-Fi app cache: Clearing cached data will force your app to retrieve the latest data directly from AeroGarden Wi-Fi servers.
   1. On Android, goto Settings » Apps » Select "AeroGarden Wi-Fi" » click Storage » click "Clear Cache".
4. Check AeroGarden Wi-Fi app permissions. If any of these permissions required to use your device's features are disenabled, AeroGarden Wi-Fi might not work.
5. Uninstall and reinstall AeroGarden Wi-Fi. If nothing else has worked, completely uninstall AeroGarden Wi-Fi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AeroGarden Wi-Fi not working

2. Fix AeroGarden Wi-Fi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AeroGarden Wi-Fi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AeroGarden Wi-Fi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AeroGarden Wi-Fi may not be able to connect to the Internet when running in the background.