Published by Intelius Mobile

Report an issue with Intelius Background Check Caller ID & Phone Lookup.
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Why should I report an Issue with Intelius Background Check Caller ID & Phone Lookup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intelius Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Intelius Background Check Caller ID & Phone Lookup Customer Insights

1. I got a background report which was incorrect but then in order to view the rest I was asked for a payment of $19.99. When I paid this 20 dollars I was literally given 3 sections of information that was blank and it said our in depth research wasnt able to provide information in this area.

2. I can view the subscription detail in Google Play > Intelius > Manage Subscription... It's definitely setup and details when next month's charge will occur.

3. I downloaded the app and it just takes me to a white page with text only of, what looks like, their options to choose from, like background check, criminal record, search people, etc... Did I pay for my background check but still need to create an account before accessing anything?This is out of control.

4. It can be extremely helpful if youre looking for a person who has changed their name and moved and such.I paid $9.99 for mobile only subscription, but I haven't been able to use it yet.

5. The few telephone numbers I did use the app for.. kind of left me in the same spot I was in before I put the number in, wondering who was calling.I elected for the $19.99 per month subscription.

6. It was a useful tool for the time l had it Too expensive nowThe app is easy to use for quick searches, however, much of the information is grossly inaccurate so you have to do further research.

7. However, the app wont recognize the subscription and requires me to UNLOCK the profiles details prompting me to upgrade to the subscription I already have.

8. Good luck.So far I have spent almost $40 and still haven't gotten anything besides my own background check.

9. By the time I get this fixed, my month's subscription will be up.

10. The info seems to be older versions of everyone's current information by years in most cases.

11. If I do not hear from you, I will assume you no longer exist and file for refund.A good app for getting me a general idea of who may be calling me.

Steps to Troubleshoot & Fix Intelius Background Check Caller ID & Phone Lookup Issues

1. Fix Intelius Background Check Caller ID & Phone Lookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Intelius Background Check Caller ID & Phone Lookup: Restarting the app will resolve most errors.
  2. Update the Intelius Background Check Caller ID & Phone Lookup App. Here is how:
    1. On Android goto PlayStore » Search for "Intelius Background Check Caller ID & Phone Lookup" » Open Intelius Background Check Caller ID & Phone Lookup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Intelius Background Check Caller ID & Phone Lookup » click "UPDATE".
  3. Clear Intelius Background Check Caller ID & Phone Lookup app cache: Clearing cached data will force your app to retrieve the latest data directly from Intelius Background Check Caller ID & Phone Lookup servers.
    1. On Android, goto Settings » Apps » Select "Intelius Background Check Caller ID & Phone Lookup" » click Storage » click "Clear Cache".
  4. Check Intelius Background Check Caller ID & Phone Lookup app permissions. If any of these permissions required to use your device's features are disenabled, Intelius Background Check Caller ID & Phone Lookup might not work.
  5. Uninstall and reinstall Intelius Background Check Caller ID & Phone Lookup. If nothing else has worked, completely uninstall Intelius Background Check Caller ID & Phone Lookup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Intelius Background Check Caller ID & Phone Lookup not working


2. Fix Intelius Background Check Caller ID & Phone Lookup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Intelius Background Check Caller ID & Phone Lookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Intelius Background Check Caller ID & Phone Lookup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Intelius Background Check Caller ID & Phone Lookup may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Need to cancel membership now last 4 of cc 9094

    — by Shernon Lewis 3 years ago

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