Contact English Fairy Tales Customer Service

Why should I report an Issue with English Fairy Tales - Bedtime Stories?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SSSoft Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. but i wished can fast forwad cause once i accidently press the button and it restarted and have to hear everything once again but nice app after all 🙃🙃😊In the audio section if u can add the text, this would an 5 star app...so that children can listen and go through the words and the spellings also..It was way too loud and cheerful for bedtime story's but is still a good app, especially for children.

2. But still good for what it is.Keeps turning off kids have to keep touching the screen or goes black if they touch more than once it reads a different story grrrrrLimited stories but my child enjoyed very much.

3. it just remind me my childhood.. thanks guys for this amazing creation.. but yeah ,if it had the reading part too , it was superb..My daughter loves the stories, only complaint is that there aren't more.

4. it has really nice bedtime stories and audio and sounds .

5. There are not many storys thoughi really enjoyed this app so much.

6. The selection isn't very large.

7. As it is free of course you see some adv before the stories.A very nice app,it keeps playing in the background I can keep chatting while my kid is listening to the storiesThe story is good and nice but I want u to bring more of the stories so please can you fix it .Love it! But I kinda wish more stories can be added in.

1. Fix English Fairy Tales Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart English Fairy Tales: Restarting the app will resolve most errors.
2. Update the English Fairy Tales App. Here is how:
   1. On Android goto PlayStore » Search for "English Fairy Tales" » Open English Fairy Tales - Bedtime Stories » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English Fairy Tales » click "UPDATE".
3. Clear English Fairy Tales - Bedtime Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from English Fairy Tales servers.
   1. On Android, goto Settings » Apps » Select "English Fairy Tales - Bedtime Stories" » click Storage » click "Clear Cache".
4. Check English Fairy Tales app permissions. If any of these permissions required to use your device's features are disenabled, English Fairy Tales might not work.
5. Uninstall and reinstall English Fairy Tales. If nothing else has worked, completely uninstall English Fairy Tales then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing English Fairy Tales not working

2. Fix English Fairy Tales Server issues & Internet Connection

1. Check network connection: An unstable Internet will make English Fairy Tales be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to English Fairy Tales not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, English Fairy Tales may not be able to connect to the Internet when running in the background.