Contact My Dino Town Customer Service

Why should I report an Issue with My Dino Town: Dinosaur Train Game for Kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IDZ Digital Private Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. plz make more! 😁nice and simple game,very entertainment game for kids,we got new update games ,its very nice theme,and entertainment games.Installed game, but does not work.

2. It is not work and all you have to do is push a button and you can only go into places and then the other 50 is lockedthis app is amazing.... love the falling objects.... my little niece enjoyed this app.

1. Fix My Dino Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Dino Town: Restarting the app will resolve most errors.
2. Update the My Dino Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Dino Town" » Open My Dino Town: Dinosaur Train Game for Kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Dino Town » click "UPDATE".
3. Clear My Dino Town: Dinosaur Train Game for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from My Dino Town servers.
   1. On Android, goto Settings » Apps » Select "My Dino Town: Dinosaur Train Game for Kids" » click Storage » click "Clear Cache".
4. Check My Dino Town app permissions. If any of these permissions required to use your device's features are disenabled, My Dino Town might not work.
5. Uninstall and reinstall My Dino Town. If nothing else has worked, completely uninstall My Dino Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Dino Town not working

2. Fix My Dino Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Dino Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Dino Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Dino Town may not be able to connect to the Internet when running in the background.