Contact Hurtigruten Customer Service

Why should I report an Issue with Hurtigruten?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hurtigruten AS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. amazing weather, unusual for late October, northern lights, beautiful scenery, friendly interesting staff, especially Amanda and Marie.I used the app extensively on the Antarctic Xmas cruise and it worked well all considered and massively reduced paper waste (compared to an appless previous cruise with Hurtigruten).

2. When restaurant manager says (forcefully) you 'must' use it to choose your time caused a little 'friction'😳 ... My(equally forceful) response "I choose now" seemed to achieve clarity!😁we had a fantastic time.

3. You need to be on board before it will work? Totally useless, the app shows you can add trips but you cannot.It never progresses beyond an infuriating message, "We're looking for the ship".

4. 4 stars only because of the lack of missing basic calendar features: no notifications and no ability to mark events of interest.Most useless and frustrating app I have ever encountered.

5. I'm sitting on the top deck and plumbed into the ship's wifi, it's not hard to find!Dreadful.

6. Otherwise good so far.Sitting in the bar of a Hurtigruten ship, connected to the ship's WiFi.

7. Bit buggy - sometimes shows no time slots available for meals, sometimes no excursions etc.

8. Extremely poor and buggy, developers should be ashamedAirport check in could have been handled better and the missing manifest should never have happened.

9. The app is 'looking for the ship'really good cruise app.

10. The crew has even given up on it and are printing paper schedules.Claims you can add your forthcoming cruises, you can't.

11. Excursions don't show, continually crashes and unclear what you have booked.

1. Fix Hurtigruten Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hurtigruten: Restarting the app will resolve most errors.
2. Update the Hurtigruten App. Here is how:
   1. On Android goto PlayStore » Search for "Hurtigruten" » Open Hurtigruten » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hurtigruten » click "UPDATE".
3. Clear Hurtigruten app cache: Clearing cached data will force your app to retrieve the latest data directly from Hurtigruten servers.
   1. On Android, goto Settings » Apps » Select "Hurtigruten" » click Storage » click "Clear Cache".
4. Check Hurtigruten app permissions. If any of these permissions required to use your device's features are disenabled, Hurtigruten might not work.
5. Uninstall and reinstall Hurtigruten. If nothing else has worked, completely uninstall Hurtigruten then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hurtigruten not working

2. Fix Hurtigruten Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hurtigruten be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hurtigruten not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hurtigruten may not be able to connect to the Internet when running in the background.