Contact Child Growth Tracking Customer Service

Why should I report an Issue with Child Growth Tracking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xavier R. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Entering data is harder than it needs to be, having to flip through dates instead of pick on calendar.

2. Labeling the WHO 50th percentile value as "ideal" is both medically inaccurate and unnecessarily concerning to parents.

3. being able to see the line I'm entering data on would be nice.

4. Easy to use, but others are easier/faster.The developers of this app don't seem to understand what percentiles mean.

5. The app also flags any measurements outside of 15/85% as abnormal, which isn't right by itself and isn't even consistent with the WHO recommended cutoffs (2/98%).

6. The % chart is clear and easy to read, the best of many apps I've tried.

7. The height line, for example, is covered by my keyboard.

8. At best, you could label a range as "typical" (e.g. 5th to 95th percentile).

9. Also some weird English translations (perimeter vs.

1. Fix Child Growth Tracking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Child Growth Tracking: Restarting the app will resolve most errors.
2. Update the Child Growth Tracking App. Here is how:
   1. On Android goto PlayStore » Search for "Child Growth Tracking" » Open Child Growth Tracking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Child Growth Tracking » click "UPDATE".
3. Clear Child Growth Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Child Growth Tracking servers.
   1. On Android, goto Settings » Apps » Select "Child Growth Tracking" » click Storage » click "Clear Cache".
4. Check Child Growth Tracking app permissions. If any of these permissions required to use your device's features are disenabled, Child Growth Tracking might not work.
5. Uninstall and reinstall Child Growth Tracking. If nothing else has worked, completely uninstall Child Growth Tracking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Child Growth Tracking not working

2. Fix Child Growth Tracking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Child Growth Tracking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Child Growth Tracking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Child Growth Tracking may not be able to connect to the Internet when running in the background.