Contact Horse Side Vet Guide Customer Service

Why should I report an Issue with Horse Side Vet Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Thal Enterprises Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That is your veterinarian's job. - Make better decisions about your horse’s health. - Learn more about common ailments including colic, wounds, injuries, lameness and equine diseases. - Learn what to do in an emergency and how to provide first-aid, when necessary. - Increase the quality of communication between you and your equine vet. - Follow a logical thought process for addressing any equine heath care problems.

2. HSVG is a custom-built relational database of equine health information that contains concise information about common problems such as colic, lameness and wounds to rare diseases.

3. Created by Doug Thal DVM DABVP, a lifelong horseman and veterinarian that has practiced exclusively equine veterinary medicine for over 20 years & is board certified in equine practice.  HSVG gives you quick access to a massive & constantly growing database – conveniently available to you “horse side.

4. HSVG provides helpful information about equine health and first-aid from the moment you notice a problem with your horse - My Observation.

5. HSVG also contains dozens of high quality instructional videos, and other media designed to enable you to become an active participant in ensuring your horse’s good health.

6. We have placed great emphasis on completing the MY OBSERVATIONS records first.  You can find "full access" records with a keyword search, in the alphabetical browse lists, and hyperlinked inside other records.

7. These records are extensively interlinked, providing a uniquely contextualized approach to any equine health issue.

8. Do you have questions about your horse’s health – colic, lameness, foaling, diseases or injuries?

9. After we complete a partial or hidden record we change it to "full access" and it becomes immediately available to you after the app has been synchronized to your mobile device.

10. HORSE SIDE VET GUIDE IS THE MOST HIGHLY RATED HORSE HEALTH APP AVAILABLE!

11. Incomplete (or "partial access") records are listed inside full access records, with no hyperlink.

1. I've shared this app with every horse owner I know and showed my owner Reno's vet, they give 👍👍👍👍👍.User friendly and very well explained.Good basic equine vet app for all horse owners.It's brilliant to know it is not here to rip you off as majority do but be careful it is a good help greatToo hard to use and cannot cancel.

2. When I found this app several years ago I knew this was a game changer! Have medical information at your fingertips is invaluable especially when your Horse Vet is an hour away or more and you're not sure what's serious or not.

3. Don't see how to improve something this Good!..This is one of those "MUST HAVE's" for any horse owner or, for those like me, for humans OWNED BY a horse (personal ATM, personal servant, you know what I mean😉🤗).

4. The pictures are excellent to show details of the horse's bone structure, etc.A lot more information than I expected, which is fantastic.

5. The graphics are amazing and help me understand so much more about my horse's body parts.

6. I'm glad I didn't spend more on this or would have pursued a refund.Best app ever for quality information at your fingers when you need it.

7. This is by far the best app for horse people.

8. I reinstalled it and it still will not show me any illustrations or videos, only blank screens.

9. There are several subjects still being worked on, but they are really only helpful to a vet, not the layman.Conditions well covered and easily understood.

10. There are also lots of videos to show you how to do different things.

11. Also, the app wants access to your contacts and media which I do not understand.

1. Fix Horse Side Vet Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Horse Side Vet Guide: Restarting the app will resolve most errors.
2. Update the Horse Side Vet Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Horse Side Vet Guide" » Open Horse Side Vet Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Horse Side Vet Guide » click "UPDATE".
3. Clear Horse Side Vet Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Horse Side Vet Guide servers.
   1. On Android, goto Settings » Apps » Select "Horse Side Vet Guide" » click Storage » click "Clear Cache".
4. Check Horse Side Vet Guide app permissions. If any of these permissions required to use your device's features are disenabled, Horse Side Vet Guide might not work.
5. Uninstall and reinstall Horse Side Vet Guide. If nothing else has worked, completely uninstall Horse Side Vet Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Horse Side Vet Guide not working

2. Fix Horse Side Vet Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Horse Side Vet Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Horse Side Vet Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Horse Side Vet Guide may not be able to connect to the Internet when running in the background.