Published by Homesnap

contact Homesnap - Find Homes for Sale Chat with our AI-based Homesnap Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Homesnap?



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Why chat with our AI Homesnap Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. More filter options in the search feature would be appreciated (garage, pool, etc...). I'd also like a way to dismiss houses you're not considering to reduce clutter, like the opposite of a favorite.I love that it's updated in practically real time.

2. Also the back button doesn't just go back one page it takes the user all the way back to the main page!This app provides good details, but also is glitchy and slow.

3. One of my favorite features of this app used to be the ability to scroll down (from a house I'm looking at) and see similar homes in the same area.

4. I'd also like to see an added search function for open houses (unless I missed it somewhere).Not a fan of this.

5. But ever since the updates this year, the app crashes so much, doesn't include all listings and won't even load photos.

6. It has a good search function, easy to navigate, and on par with MLS listings (obviously with some limitations).

7. (And no, it's not my Wifi connection, because all my other apps are working just fine while this one isn't.) This has been pretty much an every day occurrence since downloading the app.

8. When you open them, the listed house is totally different than the picture that was on it in the list view.

9. My only recommendation for this app is better home suggestions or a better way to ensure the homes you get through the newsfeed are in line with what you want to see vs whatever is available in the area.

10. Pictures and listings frequently don't load, especially whenever connected to Wifi.

11. The iOS version on my spouse's iPhone works much better, so please figure out the problem and fix it.Interesting app, though there could be a few improvements.

Steps to Troubleshoot & Fix Homesnap Issues

1. Fix Homesnap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Homesnap: Restarting the app will resolve most errors.
  2. Update the Homesnap App. Here is how:
    1. On Android goto PlayStore » Search for "Homesnap" » Open Homesnap - Find Homes for Sale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Homesnap » click "UPDATE".
  3. Clear Homesnap - Find Homes for Sale app cache: Clearing cached data will force your app to retrieve the latest data directly from Homesnap servers.
    1. On Android, goto Settings » Apps » Select "Homesnap - Find Homes for Sale" » click Storage » click "Clear Cache".
  4. Check Homesnap app permissions. If any of these permissions required to use your device's features are disenabled, Homesnap might not work.
  5. Uninstall and reinstall Homesnap. If nothing else has worked, completely uninstall Homesnap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Homesnap not working


2. Fix Homesnap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Homesnap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Homesnap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Homesnap may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Akenese Fuchs

I am not ready to have this account yet.