Published by Homesnap on Jun 29, 2023

Report an issue with Homesnap.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Homesnap - Find Homes for Sale?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Homesnap to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Homesnap - Find Homes for Sale image 1 contact Homesnap - Find Homes for Sale image 2

About Homesnap - Find Homes for Sale

1. Snap a photo of any home to reveal hidden details, including: home value estimates, interior photos, beds, baths, taxes, lot boundaries, related schools, school ratings and much more.

2. If you have any problems, comments or suggestions for improving Homesnap Real Estate & Rentals, please contact us at support@homesnap. com.

3. Homesnap Messages was specifically built for real estate agents.

4. Homesnap Pro agents can message any other agent in their MLS in a single tap.

5. Homesnap is powered by the same real-time data used by REALTORS®.

6. Chat with anyone, whether they’re using Homesnap or not.

7. For your buyers, keep track of the homes you’ve discussed in one place.

8. For your listings, all related conversations appear on the listing page.

9. Talk about the listings and gorgeous photos that catch your eye.

10. Search for your next home with help from the important people in your life.

11. Find your next home with our all-new home search interface!

Homesnap Customer Insights

1. More filter options in the search feature would be appreciated (garage, pool, etc...). I'd also like a way to dismiss houses you're not considering to reduce clutter, like the opposite of a favorite.I love that it's updated in practically real time.

2. Also the back button doesn't just go back one page it takes the user all the way back to the main page!This app provides good details, but also is glitchy and slow.

3. One of my favorite features of this app used to be the ability to scroll down (from a house I'm looking at) and see similar homes in the same area.

4. I'd also like to see an added search function for open houses (unless I missed it somewhere).Not a fan of this.

5. But ever since the updates this year, the app crashes so much, doesn't include all listings and won't even load photos.

6. It has a good search function, easy to navigate, and on par with MLS listings (obviously with some limitations).

7. (And no, it's not my Wifi connection, because all my other apps are working just fine while this one isn't.) This has been pretty much an every day occurrence since downloading the app.

8. When you open them, the listed house is totally different than the picture that was on it in the list view.

9. My only recommendation for this app is better home suggestions or a better way to ensure the homes you get through the newsfeed are in line with what you want to see vs whatever is available in the area.

10. Pictures and listings frequently don't load, especially whenever connected to Wifi.

11. The iOS version on my spouse's iPhone works much better, so please figure out the problem and fix it.Interesting app, though there could be a few improvements.

Steps to Troubleshoot & Fix Homesnap Issues

1. Fix Homesnap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Homesnap: Restarting the app will resolve most errors.
  2. Update the Homesnap App. Here is how:
    1. On Android goto PlayStore » Search for "Homesnap" » Open Homesnap - Find Homes for Sale » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Homesnap » click "UPDATE".
  3. Clear Homesnap - Find Homes for Sale app cache: Clearing cached data will force your app to retrieve the latest data directly from Homesnap servers.
    1. On Android, goto Settings » Apps » Select "Homesnap - Find Homes for Sale" » click Storage » click "Clear Cache".
  4. Check Homesnap app permissions. If any of these permissions required to use your device's features are disenabled, Homesnap might not work.
  5. Uninstall and reinstall Homesnap. If nothing else has worked, completely uninstall Homesnap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Homesnap not working


2. Fix Homesnap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Homesnap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Homesnap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Homesnap may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am not ready to have this account yet.

    — by Akenese Fuchs 1 year ago