Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Shapes and colors for kids?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Shapes and colors Customer Insights
Steps to Troubleshoot & Fix Shapes and colors Issues
1. Fix Shapes and colors Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Shapes and colors: Restarting the app will resolve most errors.
Update the Shapes and colors App. Here is how:
On Android goto PlayStore » Search for "Shapes and colors" » Open Shapes and colors for kids » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Shapes and colors » click "UPDATE".
Clear Shapes and colors for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Shapes and colors servers.
On Android, goto Settings » Apps » Select "Shapes and colors for kids" » click Storage » click "Clear Cache".
Check Shapes and colors app permissions. If any of these permissions required to use your device's features are disenabled, Shapes and colors might not work.
Uninstall and reinstall Shapes and colors. If nothing else has worked, completely uninstall Shapes and colors then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Shapes and colors not working
2. Fix Shapes and colors Server issues & Internet Connection
Check network connection: An unstable Internet will make Shapes and colors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Shapes and colors not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Shapes and colors may not be able to connect to the Internet when running in the background.