Contact Shapes Customer Service

Why should I report an Issue with Shapes: Toddler Learning Games?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amaya Kids - learning games for 3-5 years old LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being a free to download app is misleading would rather be told its paid for entire thing or entirely free.I've played it before I let me kids always but my 4 year old loves this game she has no trouble at all and now my 2 year old is trying to get it and loves to try and help his sister even though he doesn't understand it but he trys and I'll even ask her what color that is she has and she can tell me right away now!!!!I like this game but people lie about it.They said that the full version of the game is free but it is for 2.99.It was fun at first for my child but now its boring.

2. So I would like to have all its features in my other devicesMy daughter is almost 2 and I went from free version to paid because she has mastered them she loves the game , in fact she see me on my phone no matter when or where and she's pointing and asking for the phone to play the gameMy 2-year-old loves this game.

3. I highly suggest that you download this game thank youDecent app, only 3 games and 3 levels of each, the rest is paid.

4. This game never gets boring for him because the shapes and the colors are always switching and it's never the same pattern.

5. 50 cent a lvl okI'll give 3 stars because the graphics and the ease of interaction for my 3yo I think it's deceptive and should have stated that this game is pay to play.

6. Don't download and waste your time.2 test olds favorite game.

7. So to make this game for children for parents to pay such high cost makes no sense.

8. This game taught him his shapes his colors.

9. Gotta go find another game app for my 3 year old.

10. I have a suggestion/request: the full game, let there be a leisure mode.

11. If they can't afford more than 5 free minutes (pay at 4th level), they need a better business model.

1. Fix Shapes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shapes: Restarting the app will resolve most errors.
2. Update the Shapes App. Here is how:
   1. On Android goto PlayStore » Search for "Shapes" » Open Shapes: Toddler Learning Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shapes » click "UPDATE".
3. Clear Shapes: Toddler Learning Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Shapes servers.
   1. On Android, goto Settings » Apps » Select "Shapes: Toddler Learning Games" » click Storage » click "Clear Cache".
4. Check Shapes app permissions. If any of these permissions required to use your device's features are disenabled, Shapes might not work.
5. Uninstall and reinstall Shapes. If nothing else has worked, completely uninstall Shapes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shapes not working

2. Fix Shapes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shapes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shapes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shapes may not be able to connect to the Internet when running in the background.