Published by Hippo Kids Games on Sep 25, 2024

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Why should I report an Issue with Pirate treasure: Fairy tales?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pirate treasure Customer Insights

1. We bought full versions of almost every hippo game and now kids dont enjoy these games anymore as they can't understand anything.I love the game I've got lots of games like this one can you make more pls I realy like them as much as others pls that my little s isster try to get them as well because she likes them to love your games soooooooooooo much as much as others love them !!!!!!!!!!!!!!!!!!!!!!! Can you do more.What an adventure! That crafty Mary wanted everything black and snow white liked everything white.

2. This game alongside the hippo "Snow Queen" and others were my daughters favorite games ever.

3. My children were very disappointed when they launched their hippo games but the characters dont speak their language anymore.

4. But in recent updates hippo games abandoned support for Polish language.

5. We bought full versions etc.

6. Very bad move on the side of developer.

Steps to Troubleshoot & Fix Pirate treasure Issues

1. Fix Pirate treasure Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pirate treasure: Restarting the app will resolve most errors.
  2. Update the Pirate treasure App. Here is how:
    1. On Android goto PlayStore » Search for "Pirate treasure" » Open Pirate treasure: Fairy tales » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pirate treasure » click "UPDATE".
  3. Clear Pirate treasure: Fairy tales app cache: Clearing cached data will force your app to retrieve the latest data directly from Pirate treasure servers.
    1. On Android, goto Settings » Apps » Select "Pirate treasure: Fairy tales" » click Storage » click "Clear Cache".
  4. Check Pirate treasure app permissions. If any of these permissions required to use your device's features are disenabled, Pirate treasure might not work.
  5. Uninstall and reinstall Pirate treasure. If nothing else has worked, completely uninstall Pirate treasure then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pirate treasure not working


2. Fix Pirate treasure Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pirate treasure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pirate treasure not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pirate treasure may not be able to connect to the Internet when running in the background.

Reported Issues