Contact Fairy Tales ~ Children’s Books Customer Service

Why should I report an Issue with Fairy Tales ~ Children’s Books?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amaya Kids Play & Learn Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The fact that it keeps them engaged and actively listening with little game/quizzes that don't come off as such though makes me happy because it tells me they're engaged in a positive way and that I support 100%!I love the stories! I downloaded the app for my 2 year old daughter, but in the end it's me watching them all ;-) Logging in every day to collect the coins slowly.

2. If I want to read the same book again in another language I had to invest coins for it again unfortunately... Would be lovely if it's free than in all available languages...This app is awesome, the music, narrator's voices, graphics, interactive scenes, everything is so great.

3. Thanks for the great job, do keep it up!Besides the updating of the stories almost every month I think, there's nothing else I can say that are negative and with this app it shows only a good behavior and nothing can affect a child's behavior negatively.

4. The narration is fantastic, the stories are varied and entertaining, the animations are brilliant, the games are fun, there are no ads and it holds my child's interest.

5. I love that it gives you coins daily, so you can collect to buy new stories.

6. Great job, team!The books themselves are great, but the coins take forever to collect.

7. There is only one thing that I'd love to see changed: If you bought a book for coins, it's only available for download in that specific language.

8. like Alladin etc.This is a very good bedtime stories book.

9. There are activities / mini games within the story which keeps the kids engaged.

10. What's the problem?Me and my grandson are really enjoying the selection of books, plus he really enjoys the pages that are interactive.

11. thirdly, lengthier stories should be added for a bit young kids.

1. Fix Fairy Tales ~ Children’s Books Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fairy Tales ~ Children’s Books: Restarting the app will resolve most errors.
2. Update the Fairy Tales ~ Children’s Books App. Here is how:
   1. On Android goto PlayStore » Search for "Fairy Tales ~ Children’s Books" » Open Fairy Tales ~ Children’s Books » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fairy Tales ~ Children’s Books » click "UPDATE".
3. Clear Fairy Tales ~ Children’s Books app cache: Clearing cached data will force your app to retrieve the latest data directly from Fairy Tales ~ Children’s Books servers.
   1. On Android, goto Settings » Apps » Select "Fairy Tales ~ Children’s Books" » click Storage » click "Clear Cache".
4. Check Fairy Tales ~ Children’s Books app permissions. If any of these permissions required to use your device's features are disenabled, Fairy Tales ~ Children’s Books might not work.
5. Uninstall and reinstall Fairy Tales ~ Children’s Books. If nothing else has worked, completely uninstall Fairy Tales ~ Children’s Books then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fairy Tales ~ Children’s Books not working

2. Fix Fairy Tales ~ Children’s Books Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fairy Tales ~ Children’s Books be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fairy Tales ~ Children’s Books not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fairy Tales ~ Children’s Books may not be able to connect to the Internet when running in the background.