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contact Houseparty Chat with our AI-based Houseparty Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Houseparty?



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Why chat with our AI Houseparty Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Houseparty.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. If I were to chat with a long distance friend even once a week, that would be a huge improvement! Also, there should be more notification options like only getting notified when certain friends are in the house, different notification sounds, volumes, etc.Houseparty use to be an amazing app! But recently there's been a ton of audio and connectivity issues.

2. I like the games but they move a little too fast (not enough time to read the trivia) overall I like the concept but the execution is a bit off.This really is a very fun games, but there are still quite a few issues, my biggest one being images or text glitching so that they always stay on the screen.

3. you can turn you camera and mic off and it comes with super fun games like uno, karaoke, heads up, a magic 8 ball, and so much more!! Overall, I love this app and plan on keeping it forever.The app is fun overall and it is a really great idea to embed games with a live video chat! However, there is definitely room for some improvements.

4. Plus, there has been a few times I've been at the home screen and still able to hear my friends talking or vice versa, even though I'm no longer in a party at allIt's quite good, though as expected, Apple and Android do not get the same treatment.

5. Also, on my Galaxy Tab A 10.1" tablet, the Quick Draw game was locked in portrait mode which was an annoying user experience as I prefer landscape mode.I like this app for what it is, you are able to facetime with your friends and/or family.

6. Please find a way to fix this.The concept is great, you come into the house, and you or your friends can join each other rooms and lock them so that no one you dont want can get in, but the problem is the implementation.

7. And worst of all, it absolutely devours battery and every single time I go on it for over 30 minutes, my phone overheats to the point where it can't charge and it eventually dies.At first the app was awesome, but after a few months it was glitching.

8. For ex, what is the benefit of racking up "We Time." I think it's a good motivator to keep in touch with people more, but every two days?? That's like Mom level.

9. I also like how it takes face timing to a new level with being able to play fun games.

10. Every time I tried to talk to one of my friends it would say they couldn't join.

11. This causes you to not be able to red the cards, or decide which one to choose, which makes it almost unplayable, since it happens almost every time.

Steps to Troubleshoot & Fix Houseparty Issues

1. Fix Houseparty Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Houseparty: Restarting the app will resolve most errors.
  2. Update the Houseparty App. Here is how:
    1. On Android goto PlayStore » Search for "Houseparty" » Open Houseparty » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Houseparty » click "UPDATE".
  3. Clear Houseparty app cache: Clearing cached data will force your app to retrieve the latest data directly from Houseparty servers.
    1. On Android, goto Settings » Apps » Select "Houseparty" » click Storage » click "Clear Cache".
  4. Check Houseparty app permissions. If any of these permissions required to use your device's features are disenabled, Houseparty might not work.
  5. Uninstall and reinstall Houseparty. If nothing else has worked, completely uninstall Houseparty then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Houseparty not working


2. Fix Houseparty Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Houseparty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Houseparty not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Houseparty may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Samira Henry

I’ve been trying to use houseparty on my desktop and it’s not excepting my password. I requested to reset my password and I get a message telling me I’ll get an email to process. I’ve been trying this for 2 days and I haven’t received any email? Please help!