Published by Hello Network, Inc.

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Why should I report an Issue with hello.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hello Network, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

hello.com Customer Insights

1. One thing I don't understand is why you need to get to a certain level or scale before starting your own community?I usually dont give any negative reviews, but i want the developers to see this, loads of potential to make it a really interesting social space, but honestly, it turned out to be the worst app that I've ever used, this looks like it's a decade old, cluttered with all kinds of stuff you'll be trying to avoid on any social media platform, junk profiles and over concentrated on users from a particular location.Enjoying it.

2. Hope it improves with time, the world is needing a decent social network.This social network app is infested with a lot of fake users usually scammers.

3. I'm looking to leave Facebook and join a different social network, hope this one will be the one I replace it with.

4. Your accounts can be easily compromised.How do you even make, let alone release an app this unstable? Constantly crashed, crashed when I tried to search my area, crashed when I tried to change my profile picture, etcThe star is for the program and all it's functions.

5. 1-A small social network mostly India users.

6. 4 stars removed because it's a social media and the population isn't nice.

7. The program seems to morph based on where accountability lies for using this network.

8. Hello does not belong in social media.

9. I love the layout and groups/communities I've found, I believe this network could easily outdo Facebook once is grows a little more.

10. To make it original, i guess it should get back the orkut topic-based community instead of the time-line system.

11. i'm giving it 4 stars tho because it does seem to crash a little more than I like.

Steps to Troubleshoot & Fix hello.com Issues

1. Fix hello.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart hello.com: Restarting the app will resolve most errors.
  2. Update the hello.com App. Here is how:
    1. On Android goto PlayStore » Search for "hello.com" » Open hello.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for hello.com » click "UPDATE".
  3. Clear hello.com app cache: Clearing cached data will force your app to retrieve the latest data directly from hello.com servers.
    1. On Android, goto Settings » Apps » Select "hello.com" » click Storage » click "Clear Cache".
  4. Check hello.com app permissions. If any of these permissions required to use your device's features are disenabled, hello.com might not work.
  5. Uninstall and reinstall hello.com. If nothing else has worked, completely uninstall hello.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing hello.com not working


2. Fix hello.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make hello.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to hello.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, hello.com may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I’d like to cancel all current subscriptions on my account

    — by John Sullivan 2 years ago