Published by Oahu Publications, Inc. on Nov 7, 2024

Report an issue with Hawaii Tribune-Herald.
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Why should I report an Issue with Hawaii Tribune-Herald?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oahu Publications, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hawaii Tribune-Herald Customer Insights

1. I have to back out and start on the first page again.Good to be able to to read main stories (including Opinions and Letters to Editor) before dawn when I walk out for full paper.

2. Lost stars are because the app gets stuck in spinning circle mode after the initial ad and if you leave to do something else and then come back later to continue reading.

3. Works reasonably well to read the print replica.

Steps to Troubleshoot & Fix Hawaii Tribune-Herald Issues

1. Fix Hawaii Tribune-Herald Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hawaii Tribune-Herald: Restarting the app will resolve most errors.
  2. Update the Hawaii Tribune-Herald App. Here is how:
    1. On Android goto PlayStore » Search for "Hawaii Tribune-Herald" » Open Hawaii Tribune-Herald » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hawaii Tribune-Herald » click "UPDATE".
  3. Clear Hawaii Tribune-Herald app cache: Clearing cached data will force your app to retrieve the latest data directly from Hawaii Tribune-Herald servers.
    1. On Android, goto Settings » Apps » Select "Hawaii Tribune-Herald" » click Storage » click "Clear Cache".
  4. Check Hawaii Tribune-Herald app permissions. If any of these permissions required to use your device's features are disenabled, Hawaii Tribune-Herald might not work.
  5. Uninstall and reinstall Hawaii Tribune-Herald. If nothing else has worked, completely uninstall Hawaii Tribune-Herald then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hawaii Tribune-Herald not working


2. Fix Hawaii Tribune-Herald Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hawaii Tribune-Herald be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hawaii Tribune-Herald not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hawaii Tribune-Herald may not be able to connect to the Internet when running in the background.

Reported Issues