Published by Bible Study Tools

Report an issue with Book of Enoch.
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Why should I report an Issue with Book of Enoch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bible Study Tools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Book of Enoch Customer Insights

Steps to Troubleshoot & Fix Book of Enoch Issues

1. Fix Book of Enoch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Book of Enoch: Restarting the app will resolve most errors.
  2. Update the Book of Enoch App. Here is how:
    1. On Android goto PlayStore » Search for "Book of Enoch" » Open Book of Enoch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Book of Enoch » click "UPDATE".
  3. Clear Book of Enoch app cache: Clearing cached data will force your app to retrieve the latest data directly from Book of Enoch servers.
    1. On Android, goto Settings » Apps » Select "Book of Enoch" » click Storage » click "Clear Cache".
  4. Check Book of Enoch app permissions. If any of these permissions required to use your device's features are disenabled, Book of Enoch might not work.
  5. Uninstall and reinstall Book of Enoch. If nothing else has worked, completely uninstall Book of Enoch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Book of Enoch not working


2. Fix Book of Enoch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Book of Enoch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Book of Enoch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Book of Enoch may not be able to connect to the Internet when running in the background.

Reported Issues