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Why should I report an Issue with GuysOnly: Dating for Gay Guys?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Maroni Limited to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GuysOnly Customer Insights
1. When trying to unsubscribe from these messages I get an error stating in don't have permission for this operationToo expensive to reply 😱😱😱 the settings 😱 not recommendableI literally installed the app, completed creating my profile (less than 10 minutes) and started scrolling through the guys (no filtering) and even with my location setting turned on, the closest guy was 1866 miles away!!!!! PATHETIC!!!Why do you have to pay for every message come on, at least give us the first 10 to 20 massage free for we can see if the other person is real a lot seem like they are bots, and to see if it is worth it to buy the credits.
2. Spending a little more than $20 to send 18 messages to someone very popular makes no sense the amount of money being charged there is no benefit to using this app not offering a monthly subscription to speak with others that have high popularity preventing others from talking to them And on top of all of this I have tried and I have submitted photos so that verification is completed I received emailsSlim pickings and fewer that are close.
3. The price is unjustified, and the platform seems to be flooded with bots trying to get you to pay to talk to them.I joined this site because I was hoping to connect with a quality man to chat with.
4. Plus, if the app is "GUYS Only", why does it have any women? I have canceled my account, deleted the app, and won't be back.Avoid at all costs, absolute scam! All the contacts that have come through are clearly fake most likely AI responses.
5. Overpriced and no set price for credits and flooded with bots trying to use them up.
6. I found someone to connect with but it seems my credits run out very fast, catch Chat and email are separate fees.
7. On top of that they started suddenly charging me a "monthly monthly membership fee" I never signed up for and started making unauthorized charges on my credit card.
8. Only AFTER I deleted my profile am I getting emails welcoming me to the platform and still trying to get me to buy premium.
9. I think I will be canceling any thing further with this site.The amount of money you have to pay to communicate with someone this is a complete rip-off.
10. It's absolutely unreasonable to charge such a high price for a new service with the same features as most other services.
11. The only positive I can say is the quick customer service, until I inquired about the unauthorized charges and then suddenly... crickets!Very poor.
Steps to Troubleshoot & Fix GuysOnly Issues
1. Fix GuysOnly Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart GuysOnly: Restarting the app will resolve most errors.
- Update the GuysOnly App. Here is how:
- On Android goto PlayStore » Search for "GuysOnly" » Open GuysOnly: Dating for Gay Guys » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for GuysOnly » click "UPDATE".
- Clear GuysOnly: Dating for Gay Guys app cache: Clearing cached data will force your app to retrieve the latest data directly from GuysOnly servers.
- On Android, goto Settings » Apps » Select "GuysOnly: Dating for Gay Guys" » click Storage » click "Clear Cache".
- Check GuysOnly app permissions. If any of these permissions required to use your device's features are disenabled, GuysOnly might not work.
- Uninstall and reinstall GuysOnly. If nothing else has worked, completely uninstall GuysOnly then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing GuysOnly not working
2. Fix GuysOnly Server issues & Internet Connection
- Check network connection: An unstable Internet will make GuysOnly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to GuysOnly not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, GuysOnly may not be able to connect to the Internet when running in the background.
Reported Issues
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I had a subscription with you guys for like one day. Then I cancelled it via email and you responded to me and said that my subscription was cancelled and that I would no longer be charged.
One month later in January you charged me $49.99 anyway.
I disputed the charge with my bank and they gave me my money back as they were able to determine that I had indeed tried to cancel my subscription and that I shouldn’t have been charged.
I thought that had to be the end of the charges and that my subscription was definitely over with since you guys had to have received my transaction dispute claim via my bank.
But no!! This morning we woke up and checked out my checking account and guess what I saw?
I saw my paycheck, which is why I was looking in the first place, but then i also noticed that you people charged me again!!!!
I want my damn subscription cancelled and my money back and then I want you to get rid of my information.
I will be disputing this charge again with my bank and since now it’s turned into a pattern with you guys, then they might have grounds now to pursue criminal charges for fraud and harassment.
Unless you do the right thing and give me my money back in the meantime I’m going to ask my bank to go as hard as possible on you guys.— by Robert Moore 10 months ago -
This is the second time that I have sent this email. Please cancel my subscription to guys only. ID: 82595779331
Thanks in Advance
Alex— by Alexander 1 year ago -
Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.
— by TONY 1 year ago -
Many Russian and other offshore members are scammers and/or phishing for personal information and financial items
— by Robert Skye 1 year ago -
I would like to delete my account.
Thank you— by Stelios 1 year ago -
Hello Sir/Ma'am,
Please remove the automatic renewal of my membership as I don't want to renew my membership in the next period and I want to terminate my membership. If you will continue to charge me on the next billing then I will sue you for not acknowledging this email for the cancellation of my membership and not violation of your policy.
Here are my account details:
ID # 89627254531
NAME: GIO EVAN J GALANG
EMAIL ADDRESS: gioevangalang24@redacted
Thanks.— by Gio Evan J. Galang 1 year ago -
Please cancel my membership, MaDani, as soon as possible most of the people I've been getting are from Eastern Europe and I do not wish to be a member of an organization that may allow me to get scammed.
— by Daniel Marcellini 2 years ago -
I joined up with guys only to see what game myself a boyfriend but, so for all the guys I've been finding are outside of my region or too far to contact and this is not what I signed up for. Therefore I'd like to have my subscription canceled and the money I paid refunded back to my credit card.
— by Daniel Marcellini 2 years ago -
Inatt to delet my account
— by Yazan 2 years ago -
Hi I would like to cancel/delete my Guysonly.com account for no particular reason
— by Jack decker 2 years ago -
PLEASE CANCEL THIS AND REFUND MY $49.99. I DO NOT WANT THIS.
— by George R Pelletier 2 years ago -
Hello my name is David and I wanted to ask if I could cancel a transaction of $434.41. I only planned to make a transaction of $21.76. But then I got charged $434. I haven't even completed the process of creating my account.
— by David Abiandu 2 years ago -
I accidentally created a subscription for guysonly.com please cancel my guysonly.com subscription and do not charge my debit card again !!! thank you
— by Joshua L Sutton 2 years ago -
I created this account on accident please cancel it immediately !
— by Joshua L Sutton 2 years ago -
Please cancel subscription which is very expensive con the credit I paid too much and I don't understand why I paid 2 times 59,99 Euros
— by Reginaldo DeWinter 2 years ago
