Contact WVLT News Customer Service

Why should I report an Issue with WVLT News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gray Digital Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get the best features from WVLT News rolled into a mobile experience that's a must on your Android.

2. Read and watch the latest news, then share it by email, text, Twitter or Facebook.

3. This is the Knoxville, TN mobile news app you want!

4. Be in the know when you're on the go with the WVLT News app.

1. They're help desk was no help.Often fails to appear when attempting to contact...Replies "as error "....Retry...but Re-trying never resolves issue...App may go 'void' for 12 to 24 hours...But when working and Reachable....Very I'm formative and detailed...With in Minutes of "on going" Activities and NEWS...I love channel 8 but I have not had a good experience with the news app.

2. I don't care if the app isn't perfect, I want news and they delivered.most annoying notification sound ever & can't change itApp shows I have 18 messages, and climbing, but there is nowhere to go to read the messages.

3. Thank you for reminding me to change things up with this app.The new format is terrible.. the stories take forever to load and when you're finished reading one and exit, the app takes you to the top of the home page instead of where I left the home page.

4. They obviously don't care or don't know how to fix it, maybe it's time to restaff with knowledgeable people.News alerts don't take you to the alert.

5. But you do have to put the time in to read and check everything," but most of it's relevant newsA big thing happened near my home and I didn't know what it was.

6. It has been well over a year since the last time I was able to touch a picture and zoom im on it.

7. The good..the format makes it easier to read.

8. And many of your traffic and other alterts do have enough/accurate info so the user can correctly interrupt to use ( hints are not sufficient ).

9. Story updates are not showing on the feed even though the headline changed.

10. Accurate and serious approach to news is appreciated.

11. It will not open the alerts and rarely just opens so I can't even read the alerts that way.

1. Fix WVLT News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WVLT News: Restarting the app will resolve most errors.
2. Update the WVLT News App. Here is how:
   1. On Android goto PlayStore » Search for "WVLT News" » Open WVLT News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WVLT News » click "UPDATE".
3. Clear WVLT News app cache: Clearing cached data will force your app to retrieve the latest data directly from WVLT News servers.
   1. On Android, goto Settings » Apps » Select "WVLT News" » click Storage » click "Clear Cache".
4. Check WVLT News app permissions. If any of these permissions required to use your device's features are disenabled, WVLT News might not work.
5. Uninstall and reinstall WVLT News. If nothing else has worked, completely uninstall WVLT News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WVLT News not working

2. Fix WVLT News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WVLT News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WVLT News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WVLT News may not be able to connect to the Internet when running in the background.