Contact WHSV News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I dont want to the news or weather from the night before.I love WHSV TV 3 News and Weather! They do a great job of broadcasting the news and weather! Keeps you up- to- date with the world! Love them! 🙏🇺🇸🌦⛄☔I get the alerts to breaking news but the alway story cannot be downloaded at this time.

2. Ugh.It is 7/17/20 and news headlines are still showing for 6/9/20- NO UPDATE! Local station and the only things that we can consistently see, hear, watch are the commerials- the same commercials 3x in a row! When news comes back on it plays maybe 5 seconds before saying tech difficulty or buffering until SAME commercials come back on.

3. Or hire someone new who will manage the app better.just way to many ads.just like their radio station.you can drive from Broadway to Harrisonburg and never hear a song or news.The best local news station in the valley!!! It's so nice to have an app that I can still see the news stories even if I miss them on TV! Amazing 👏What happened to updating the morning news.

4. Need a rate option of zero- a one star is being considerate.*Edit* Those having trouble with the June news showing at the top.

5. Lack of updates Local news still shows June at the top.

6. The news & weather change through the night.

7. I would like to the morning news.

8. thank youThere doesn't seem to be a way to turn down the volume of the alerts.

9. Toast notifications have information, when clicked on then say 'story not found'.

10. Why get alerts if they wont open .

11. You have to dig through sub menus to find newest stories.

1. Fix WHSV News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WHSV News: Restarting the app will resolve most errors.
2. Update the WHSV News App. Here is how:
   1. On Android goto PlayStore » Search for "WHSV News" » Open WHSV News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WHSV News » click "UPDATE".
3. Clear WHSV News app cache: Clearing cached data will force your app to retrieve the latest data directly from WHSV News servers.
   1. On Android, goto Settings » Apps » Select "WHSV News" » click Storage » click "Clear Cache".
4. Check WHSV News app permissions. If any of these permissions required to use your device's features are disenabled, WHSV News might not work.
5. Uninstall and reinstall WHSV News. If nothing else has worked, completely uninstall WHSV News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WHSV News not working

2. Fix WHSV News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WHSV News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WHSV News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WHSV News may not be able to connect to the Internet when running in the background.