Published by Gray Digital Media on Dec 19, 2024

contact KCRG News Chat with our AI-based KCRG News Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KCRG News?



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Why chat with our AI KCRG News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KCRG News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. (Sometimes I'll see what appears to be a site within the site, with local on a news submenu, but that's when the "offline" errors occur.) This app is not ready for primetime which is sad because KCRG is my preferred news source since WMT eliminated its newsroom and the Gazette requires payment for their bias.After 2 years of kcrg being my main news source, I deleted it.

2. It doesn't load articles (or takes a long time if it does load them) and I have to keep closing and reopening the app to try and get it to work! Very frustrating and has led me to go elsewhere for the local news.This app is useless during severe weather.

3. Most of reviews I've read are negative but KCRG doesn't seem to care enough to get it fixed.I really like this app but I would like to know how you can stop sending me sports information from this app as I have already indicated in the app to not send sports information but you send it anyway!Not useful for weather.

4. Then i see an ad i have to exit out then it just goes to the main page and doesn't actually show me the breaking news kr or whatever i actually clicked on.

5. The closest this app comes to working is when it opens the news story just long enough to read part of the story, then the screen goes blank.

6. Opened the app, and see 3 actual news stories, and the rest of the page was those ads disguised as news stories from other sources.

7. Thanks ahead of time for fixing this!Always goes to a white screen in the middle of reading an article and always takes you back to the top of the page when you want to switch articles.

8. The few actual news stories they post are either terribly biased, or useless garbage.

9. Its basically worthless at this point.The mobile KCRG TV app doesn't currently have a toggle shown that allows selecting scool, and business closings.

10. When it does work, there's seemingly no way to filter for local news only.

11. Then I find out KGAN is showing live footage of the tornado in real time.I get a notification for something, i click on the notification and the app opens.

Steps to Troubleshoot & Fix KCRG News Issues

1. Fix KCRG News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KCRG News: Restarting the app will resolve most errors.
  2. Update the KCRG News App. Here is how:
    1. On Android goto PlayStore » Search for "KCRG News" » Open KCRG News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KCRG News » click "UPDATE".
  3. Clear KCRG News app cache: Clearing cached data will force your app to retrieve the latest data directly from KCRG News servers.
    1. On Android, goto Settings » Apps » Select "KCRG News" » click Storage » click "Clear Cache".
  4. Check KCRG News app permissions. If any of these permissions required to use your device's features are disenabled, KCRG News might not work.
  5. Uninstall and reinstall KCRG News. If nothing else has worked, completely uninstall KCRG News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KCRG News not working


2. Fix KCRG News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KCRG News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KCRG News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KCRG News may not be able to connect to the Internet when running in the background.

Reported Issues

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