Published by Bolt Mobility Corporation

Report an issue with Gotcha Technologies.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Gotcha Technologies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bolt Mobility Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Gotcha Technologies image 1 contact Gotcha Technologies image 2

Gotcha Technologies Customer Insights

1. The app is way to buggy to trust these people with your money.Very good experience!! They fixed the problems with the app that the app had before (the app used to be useless and refuse to do anything.) Only two complaints: (1) the first time we unlocked one of the bikes it would not move so we had to put it back, and we lost $2:00 :-( (2) the seats were a little hard even for me.

2. Other scooter rental apps warn you in advance if you are parked in a wrong area (usually marked in red on their maps).

3. Better to just ride your own bike.Tried it and it wasn't that fun or useful.

4. Why is a bike making $15/hr??Use the service for the first time while I was traveling through Charlotte.

5. had to push the heavy bike all the way up hill.Should have known that this app would be trouble when it took 5 tries to get registered.

6. Rather than charging you per ride they require you to transform your money into bolt bucks.

7. Can't rent a bike because the app doesn't work.

8. bike barely makes it up hills even with pedal assist.

9. I don't even live in an area that uses this brand.app send verification code with about 3 seconds to verify.

10. There is no way to check the battery during the ride and there is a chance it will just shut down on you with little to no warning.

11. bike was completely broken and wouldn't shift or propell you forward.

Steps to Troubleshoot & Fix Gotcha Technologies Issues

1. Fix Gotcha Technologies Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gotcha Technologies: Restarting the app will resolve most errors.
  2. Update the Gotcha Technologies App. Here is how:
    1. On Android goto PlayStore » Search for "Gotcha Technologies" » Open Gotcha Technologies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gotcha Technologies » click "UPDATE".
  3. Clear Gotcha Technologies app cache: Clearing cached data will force your app to retrieve the latest data directly from Gotcha Technologies servers.
    1. On Android, goto Settings » Apps » Select "Gotcha Technologies" » click Storage » click "Clear Cache".
  4. Check Gotcha Technologies app permissions. If any of these permissions required to use your device's features are disenabled, Gotcha Technologies might not work.
  5. Uninstall and reinstall Gotcha Technologies. If nothing else has worked, completely uninstall Gotcha Technologies then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gotcha Technologies not working


2. Fix Gotcha Technologies Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gotcha Technologies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gotcha Technologies not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gotcha Technologies may not be able to connect to the Internet when running in the background.

Reported Issues