Published by GooseChase Adventures on Dec 12, 2024

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Why should I report an Issue with Goosechase?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GooseChase Adventures to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Goosechase Customer Insights

1. I am rating the paid version where you have a host.Unusable. When it wasn't crashing, it was telling me my phone didn't have a camera or overexposed every picture taken to the point of being pure white, which might have been ok if every time I tried to upload a picture or video taken outside of the app it would freeze and tell me upload failed.

2. The camera portion of the app worked well once you allowed access to the mic which was not entirely intuitive but understandable given the need for video footage.Fun concept, needs work.

3. Definitely need to be able to have more individuals for the free version or have a cheaper starter version.It's rare to find an app that works as it claims and actually does work.

4. The timer in the app does not stop the game so other teams can continue to get points making it hard to determine the winner.

5. For a paid service the system lets you upload any photo to get points even if it does not match the description.

6. My only suggestion would be to have a option to show mission submissions that have bonus point options to make it easier to not miss those bonus points.

7. It does not happen every time, but is frustrating when I have to redo a mission, when that is even possible.

8. 😒This app is terrible! Tried multiple times to pin our location to complete our mission and it kept saying location incorrect.

9. We had a perfect score but after we left the area one of them decided it wasn't going to load even though it already showed there & allows me to download the in app photo.

10. Over the course of 24 hours I had to complete stop the app numerous times by swiping it upwards to refresh the list.

11. Look forward to future games using this platform.We used this app for a fundraising event and we couldn't have had a better response from the teams who played.

Steps to Troubleshoot & Fix Goosechase Issues

1. Fix Goosechase Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Goosechase: Restarting the app will resolve most errors.
  2. Update the Goosechase App. Here is how:
    1. On Android goto PlayStore » Search for "Goosechase" » Open Goosechase » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Goosechase » click "UPDATE".
  3. Clear Goosechase app cache: Clearing cached data will force your app to retrieve the latest data directly from Goosechase servers.
    1. On Android, goto Settings » Apps » Select "Goosechase" » click Storage » click "Clear Cache".
  4. Check Goosechase app permissions. If any of these permissions required to use your device's features are disenabled, Goosechase might not work.
  5. Uninstall and reinstall Goosechase. If nothing else has worked, completely uninstall Goosechase then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Goosechase not working


2. Fix Goosechase Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Goosechase be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Goosechase not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Goosechase may not be able to connect to the Internet when running in the background.

Reported Issues